Descrizione azienda
Pardgroup, a leading company in integrated services for retail and large‑scale distribution, is looking for a new IT Manager based in Dublin to join its Information Technology Department.
Posizione
The new colleague will carry out the following activities:
* Lead and coordinate the IT team across support, operations, and projects;
* Ensure reliability, performance and security of the company’s IT infrastructure;
* Oversee support processes including ticketing, SLA, escalation management;
* Collaborate with the CTO on IT roadmap, strategy and digital transformation, in optimising processes;
* Manage and optimise key systems such as Microsoft 365, Dynamics 365 Business Central;
* Manage IT vendors and external partners.
Requisiti
The ideal candidate will meet the following requirements:
* Minimum 3‑5 years of experience in a similar IT role;
* Strong knowledge of: Microsoft 365, Dynamics 365 Business Central, Power Automate, AWS;
* Previous experience managing IT teams;
* Fluency in Italian and English;
* Strong problem solving, leadership and communication skills.
Nice to have
* Experience in multinational environments;
* Knowledge of ERP/CRM processes and ITSM tools.
Altre informazioni
Pardgroup is an equal opportunity employer.
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