POur client is a multinational company specialized in the medical devices sector. To implement the internal staff, he commissioned us to search for a product / project manager. The sought candidate will be involved in the development of software for dialysis machines and the management of related projects. /ppbr/ppstronguAbout the role /u /strong /ppAs a Product / Project Manager, you are the primary point of contact for our Italian customers during the implementation projects and in the context of major upgrades of the software. In this role, you perform the initial onboarding of customers, actively manage the project and assure a successful implementation of the software. You will report to the Country Manager Italy and will work closely together with the Digital Solutions team to improve the product and identify new opportunities based on lessons learned during the projects. At the end of each project, you ensure a smooth transition of the customer to the support team. /ppbr/ppstronguWhat you’ll do /u /strong /ppuPre-sales support (20%) /u /pulliGive product demonstrations and sales presentations, discuss solution architecture with the customer and RD team afterwards /li /ulpbr/ppuProject Management and Functional Implementation Services (60%) /u /pulliOnboarding new customers /liliProject planning and management /liliCoordinating technical tasks performed by technical specialists (server installation, testing of integrations, …) /liliCoordinating technical tasks performed by local dialysis technicians (connecting dialysis machines to network, …) /liliProviding training to end users /liliImplementing and validating the workflows /liliProvide support and guidance before and during go-live /liliAftercare the first weeks after the go-live /liliCoordinate transition to support team (if applicable) /liliProvide feedback to product management /li /ulpbr/pp uCustomer success/Account Management (10%) /u /pulliVisit centers that already use company devices for some time to evaluate user satisfaction /liliIdentify opportunities at existing customers /liliJoin the account manager in regular visits to customers to help upsell new modules new modules and features /li /ulpbr/ppuTraining in the context of software updates (10%) /u /pulliCreate or translate training materials for new software versions /liliProvide training to users in the context of upgrades /li /ulpbr/ppstronguWhat You’ll Need /u /strong /pulliYou hold a Bachelor or Master degree in business administration, or computer science, and 3+ years of experience in a similar role (e.g., project manager, process optimization (Lean), business analyst, digital transformation, …). /liliExperience in healthcare IT is essential. /liliYou take initiative and proactively reach out to others when needed. /liliYou work smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work. /liliYou are an independent thinker who is naturally inquisitive. /liliYou can clearly separate problems from solutions. /liliYou have an affinity with software development. /liliStrong verbal and written communication and presentation skills. /liliExperience in the hospital sector or the medical landscape is a plus. /liliGood command in Italian English. /li /ulpbr/ppThe contractual framework and the remuneration will be commensurate with the experience gained. Smart working is not considered. /p