About the RoleAs Staff House P&C Coordinator, you will be responsible for the efficient management and coordination of staff accommodation, ensuring a comfortable, safe, and well-organized living environment for the team. Reporting to the Director of People & Culture, you will oversee all operational and administrative aspects related to staff housing, including room allocation, onboarding and offboarding processes, accommodation standards, and relationships with external providers and landlords. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities within a fast-paced hospitality environment while ensuring a positive employee experience.Key ResponsibilitiesStaff Housing Management: Manage the allocation of staff housing units in collaboration with the Division Heads.Coordination: Coordinate accommodation check-in and check-out procedures for employees.Record-keeping: Maintain accurate housing records, occupancy tracking, inventories, and related documentation.Occupancy optimization: Monitor housing availability and optimize occupancy levels based on operational needs.Standards: Ensure staff accommodation meets company standards for cleanliness, safety, and maintenance.Inspections: Conduct regular inspections of staff housing units with security.Employee support: Act as the main point of contact for accommodation-related requests and employee queries; support employees with housing procedures, policies, and guidelines; address and resolve accommodation-related issues promptly and professionally.Environment: Foster a positive and respectful living environment within staff accommodations.Administration & Coordination: Liaise with external providers, landlords, maintenance, cleaning companies, and vendors; coordinate routine maintenance and repairs when needed; monitor compliance with housing policies and company procedures; ensure proper documentation and filing of contracts, agreements, and housing records; support budgeting and cost control related to staff accommodation.P&C Administration: Perform administrative duties to support the People & Culture Division, including documentation, filing, correspondence, and maintaining employee records; coordinate onboarding and offboarding processes to ensure a smooth and consistent employee experience; maintain and update HR systems, employee data, and reporting tools; monitor key HR deadlines such as contracts, probation periods, and mandatory training; assist in the coordination of training sessions, employee engagement initiatives, and internal events; act as a point of contact for employee queries, ensuring timely and professional support; prepare reports supporting the People & Culture team; facilitate smooth communication between departments on HR-related matters.About YouPrevious experience in accommodation management, HR coordination, administration, or hospitality operations, ideally within luxury hospitality environments; it's an advantage.Strong organizational skills, accuracy, and attention to detail.Excellent communication and interpersonal skills.Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Proactive mindset with strong problem-solving abilities.Good knowledge of MS Office, Outlook, and administrative systems.Basic understanding of health & safety standards is a plus.Fluency in Italian and English; additional languages are an asset.Legal right to work in Italy.Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of—the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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