Ph3Job Description /h3 pYou are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations. /p h3How You Will Contribute /h3 pYou will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. /p h3What You Will Bring /h3 pA desire to drive your future and accelerate your career. You will bring experience and knowledge in: /p ul liYour specific process area /li liWorking in a shared service organization /li liBeing a good team player and influencing others /li liProcess design and mapping, and business requirement gathering experience /li liCommunicating effectively, applying interpersonal skills and taking initiative /li /ul h3More About This Role /h3 pThe People Experience Advisor is responsible for local execution and overseeing of operational HR activities. The Advisor is the key point of contact of employees and managers and sits within the local BU squad team. The PE Advisor will also support implementation of local projects or initiatives driving the digital agenda for the location. /p h3Key Responsibilities /h3 ul liPEA of the Plant will be focused on: /li liUse Business Unit knowledge to provide support on local HR services that are relevant and tailored to the needs of the BU/location. /li liDemonstrate a deep understanding of the local BU/location; work as part of the BU squad, providing business intimacy and supporting/overseeing the delivery of local HR services. /li liEscalate business specific queries to the BU People Experience Lead and functional queries to the relevant SSC team. /li liKey point of contact to employee and managers for HR related queries, self-service transaction, HR portal navigation, policy interpretation and process supporting requiring face to face interaction and hard copy documentation /li liResponsible for focusing on employee experience and continuous improvement of end-to-end operational HR services /li liAlignment with local leader Senior People Lead for defining local priorities/people needs /li liDelivery of action plan related to engagement, people agenda implementation and projects: /li liLocal learning Development plan /li liDigital Roadmap /li /ul h3Qualifications /h3 ul liDegree level education in HR or similar /li liAbility in HR databases / computer skills (Excel, Word, PowerPoint) /li liExcellent planning and organisation skills /li liStrong communication skills, being seen as approachable and able to build strong and trusting relationships at all levels of the organization /li liProactive and willing to take the initiative in a fast-paced environment. /li liPreferable previous work experience in multinational company in HR function /li liFluent English /li /ul h3Relocation Support /h3 pNo Relocation support available /p pMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. /p h3Job Type /h3 pRegular /p h3Service Operations (Delivery) /h3 pGlobal Business Services /p /p #J-18808-Ljbffr