Experteer OverviewIn this role you will act as a Business Analyst within the Operations - Service Transformation team in Continental Europe, based in Milan. You will translate business needs into actionable improvements, bridging business and technology to drive impactful projects. You'll analyze requirements, model processes, and support delivery while coordinating across departments. The opportunity emphasizes transforming operations for value delivery to clients in an inclusive, collaborative environment.Retribuzione / BenefitsAct as a Business Partner for stakeholders to continuously improve processes and technical solutionsCollect and analyze business requirements to understand organizational objectivesDevelop and enhance business processes to boost efficiency and effectivenessCreate detailed process models and documentation to support operationsReview processes, KPIs, and metrics to identify enhancementsFacilitate cross-department communication to ensure alignmentManage stakeholders to meet needs and expectationsSupport project implementation and ensure successful delivery of solutionsAssist in business transitions and change management processesResponsabilitàBachelor's degree in business administration, IT, or related fieldProven experience as a Business Analyst or in a similar role, preferably in the insurance industryStrong analytical and problem-solving skillsProficiency in project management methodologiesExcellent communication and interpersonal skillsAbility to work collaboratively with cross-functional teamsStrong attention to detail and organizational skillsAdvanced knowledge of business process modelling tools and techniquesCertification in Business Analysis (e.g., CBAP, CCBA)Strong understanding of insurance business models and end-to-end process designsEnglish language; additional languages a plusAbility to assess operational issues and deliver sustainable tactical solutionsKnowledge of trends in the insurance market and adaption for implementationRequisiti fondamentaliExpansive Health & Wellness BenefitsGenerous Retirement & Savings PlansGlobal Parental Leave & Adoption Assistance
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