Role
Onsite IT Technician - We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within enterprise environment, preferably multinational companies.
You are directly onsite with our customers and working on incoming tickets of your users:
* Setting up PC workplaces
* Installations, migrations and rollouts
* User administration via Active Directory
* User support with MS Office, Windows and other software issues
* deal with stock / asset management
* provide support on meeting room / conferencing room
* provide smart hand support for Server and network devices
* You are exiting your users with creative solutions and a service-orientated approach.
Location: Trieste (fully onsite)
Employment contract: 1-year fixed-term (with possibility to turn it into permanent)
Requirements
* 2+ years Level 2 Support at large enterprise companies
* Ideally background as IT technician (desktop support)
* Familiar with ticketing system
* Experience in OS, Apps and H/W installation and troubleshooting depending on project products
* Good English and Italian language skills
Benefits
* Buddy program
* Internal career development program
* International job opportunities
* Onboarding program
* Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
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