About MultiVersity:
MultiVersity stands as a beacon of innovation in the Italian edTech sector, revolutionizing the way digital education is perceived and delivered. Rooted in Italy, we have risen as a key player in the region, pioneering novel learning methods and state-of-the-art technological solutions. We are committed to a holistic educational approach, integrating traditional teaching methods with modern digital tools to serve a diverse learning community. Our mission at MultiVersity is to empower students, educators, and institutions to excel in a globally connected digital environment.
Overview:
We are on the lookout for a talented Systems Engineer, with a focus on network infrastructure and VoIP systems, to join our intimate yet dynamic team. This role is tailored for an individual with a strong background in designing and managing complex IT infrastructures. As a Systems Engineer, you’ll be a key player in the reengineering of the Group's IT infrastructure, spanning multiple interconnected locations. Your focus will be on optimizing overall efficiency—especially in VoIP systems—with a strong emphasis on cybersecurity.
While most work is conducted during standard business hours, please note that a small percentage of activities may be required during evenings or weekends, typically for planned interventions, critical updates, or infrastructure maintenance.
Reporting to the IT Service Manager, your primary responsibilities will include:
* Manage and maintain a distributed IT infrastructure (on-prem, cloud and multi sites), including physical and virtual servers, networking, storage systems, and VoIP platforms.
* Administer and support enterprise firewall solutions and network security configurations.
* Oversee and maintain Active Directory environments, group policies, and authentication services.
* Ensure continuous operation and performance of IT services, identifying and resolving system issues promptly.
* Support IT-related audits, ensuring compliance with ISO 2XXXX standards.
* Supporting the Cybersecurity department in remediating identified vulnerabilities to enhance the overall security of perimeter systems and endpoint controls.
Qualifications:
* Excellent knowledge in networking, including configuration of L3 switches, routers, and firewalls.
* Proficiency in VOIP systems, specifically FreePBX/Asterisk/Sangoma.
* Solid understanding of server and storage infrastructures.
* Good grasp of Active Directory domains, DNS, DHCP, and GPO.
* Exceptional troubleshooting, problem-solving aptitude and reverse engineering skills.
* Strong ability to create technical documentation.
Preferred Qualifications:
* Certifications in networking and VOIP systems are preferred.