PpAs Field Service Engineer you will be responsible for the repair and preventative maintenance of Stryker products in the Medical division, ensuring compliance with the quality system and manufacturer specifications. You will provide technical support and documentation to internal and external customers. /p h3Geographical area /h3 pTuscany, Lazio and Umbria /p h3Responsibilities /h3 ul liRepair and inspect Stryker electronic/mechanical products (hospital beds and stretchers, ambulance stretchers, defibrillators). /li liPerform annual inspection and calibration according to the MDR, at the customer's site. /li liUse software and technology tools to properly document and archive technical reports of performed activities and access technical information. /li liAssist the Quality Department/customer with any product recalls, field safety alerts, and field action notices. /li liFulfill service contracts with scheduled maintenance. /li liProvide technical training to internal and external personnel. /li liPerform installation of Stryker systems at the customer's site. /li liPerform software and hardware updates. /li /ul h3Reporting /h3 ul liEfficient and comprehensive documentation of service activities for internal and external use /li liEnsure the traceability of all Stryker products in the field through reporting tools. /li liSales / Office Support /li liEnsure billing for services provided and contribute to achieving sales goals. /li liProvide technical support to internal (sales team) and external customers. /li liReport opportunities and issues during team meetings. /li liEnsure excellent follow-up on all customer issues. /li liSchedule customer visits in collaboration with the sales team or customer service /li /ul h3Education /h3 ul liBachelor's degree in electronic/mechanical/biomedical engineering, equivalent study in medical device technology, or at least one of the following: Electrical / Electronics / Telecommunications / Mechanical / Software Technological subjects /li liFluent Italian English -Spoken and written fluency (technical and medical): /li liAdequate computer skills (Microsoft Office, Outlook). Knowledge of Oracle, SAP, or SalesForce is a plus. /li liMinimum 1-3 years of experience in medical device repair or in the hospital and healthcare industry, combined with good mechanical skills. /li liIT experience at an administrative and technical level. /li liAbility to build relationships with internal and external customers to foster brand loyalty. /li liService orientation, persistence, and a positive mindset. /li liStress tolerance and confidence in your work. /li liSelf-discipline and work organization. /li /ul h3Working Conditions /h3 ul liWork will take place in a variety of settings, including the shop floor, hospitals, and various customer sites. /li liField Service Engineers will interact with key customers and stakeholders, including hospital staff, clinical engineering staff and managers, maintenance personnel, procurement, and purchasing personnel. /li liTravel will be regular within the defined region, and travel expenses will be covered according to Stryker's standard travel policy. /li liAttend regular meetings and team meetings. /li liAttend team meetings and give presentations to encourage team development. /li liThis is a field-based position, with 80% travel. The remainder of the time will be home-based/working remotely. /li liWe grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement. /li liTeam spirit engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions. /li liCompetitive salary. With us, you will receive a competitive salary package and benefits such as: Company van, phone laptop and full technical equipment /li liRecognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level. /li liPromoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations. /li /ul pTravel Percentage: 80% /p pField Service Engineer Medical in Tuscany • Trento, Italy /p /p #J-18808-Ljbffr