PpWSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in the U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. /p h3What It’s All About /h3 pAs a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well‑organized appointment schedule, and prioritize bSimply Excellent Hearing Care /b. /p h3What’s in it for you /h3 ul liTop priority of culture and community including ongoing training /li liAttractive compensation package with monthly bonus opportunities /li liOnboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health Wellness programs /li liMentorship and professional development opportunities including a CES Advisory Board /li liField support for your hearing center /li /ul h3What You Will Do /h3 ul liMaintain client charts and ensure information is up to date /li liPrioritize welcome and confirmation calls and provide friendly and enthusiastic customer service /li liManage clinic schedule to ensure efficient and expedient patient care for walk‑in/curbside appointments, scheduled appointments, and potential clients /li liEnter stock and custom orders, perform weekly inventory audit to ensure accuracy /li liMaintain detailed and accurate records of cash and bank deposits and perform all end‑of‑day processes and reports/settlements /li liMaintain a clean, inviting, and friendly environment /li liMaintain basic knowledge of hearing‑aid technology and perform basic cleaning/repair functions /li liAssist with basic hearing‑aid troubleshooting via telephone or in‑person and conduct cleaning checks /li liMaintain knowledge of current HearUSA products, promotions and pricing; as needed, facilitate and support with HearAssist and remote care /li /ul h3What We Are Looking For /h3 ul liHigh School Diploma or equivalent /li liExperience in customer service and office administration /li liExcellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co‑workers /li liProficiency with computers including scheduling software and MS Office /li liStrong multitasking, organization, and time‑management skills /li /ul h3A Place To Grow Your Career /h3 pGrowth means investing in employee development, from day‑to‑day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. /p pWe offer: /p ul liA professional development team of dedicated Regional Training Managers /li liContinuing education, LinkedIn Learning and tuition reimbursement /li liCareer advancement pathways for Center Support and Client Care /li /ul h3Pays /h3 p$19 hr /p pThe Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law. /p /p #J-18808-Ljbffr