A Digital Customer Engagement Manager is required to support sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services.
The ideal candidate will have a strong understanding of SAP Basis and HANA database, with a minimum of 5 years of experience in this field. They should also have hands-on experience with SaaS products integration with SAP Landscape, as well as AWS/Azure/GCP.
Key Skills:
* Technical expertise in SAP Basis area with minimum of 5 years of experience
* Good understanding & hands-on experience required in HANA database
* Experience in SAP Upgrade & Migration (OS/DB) is mandatory
About the Role:
* This role involves supporting sales to delivery handover and customer onboarding
* Contributing to onboarding/transitioning customers to SAP Enterprise Cloud Services
* Orchestrating the overall service/project delivery according to planned scope, budget, and milestones
* Supporting in de-escalations of critical customer situations
About Us:
* We are a global company with offices in many countries across the globe and thousands of employees
* We offer the opportunity to work with colleagues across the globe
* We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
* We are invested in your growth, offering learning and career development opportunities at every level
* We are an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information