Ph3Overview /h3pJoin to apply for the bSalesforce Business Analyst /b role at bNTT DATA Europe Latam /b. /ppWe’re a team of passionate experts driving digital transformation through collaboration, innovation, and a deep focus on customer experience. Working across complex programmes, we deliver smart, scalable solutions that create real value and lasting impact. /ph3What You'll Be Doing /h3ulliWork closely with senior business technical stakeholders to define E2E scope and produce the Product, Proposition, Customer Experience Enterprise requirements /liliWork closely with senior business technical stakeholders to define customer technical data migration strategies /liliChallenge Business Technical stakeholders expectation to pivot towards a Salesforce OOTB model in asks varying from small change to large strategic programmes /liliEnsure strategic programme backlogs phasing aligns with cross portfolio expectation delivers optimal value to not only your own programme of work /liliEnsure business asks provide value and deliver a complete customer experience by relentlessly seeking to understand the needs and pains of the customer and business (Analysing data to justify value-based decision) /liliBuild strong, collaborative working relationships with all includes from Senior Technology Business leadership through to technical operational staff /liliEnsure integrity of the solution scope throughout the delivery lifecycle /liliOwn initiative E2E scope outputs to leadership teams highlighting business value and potential challenges or constraints that might impact the business case. Champion E2E scope and be seen as the 'Go to Person’. /li /ulh3What You'll Bring Along /h3ulliBachelor’s degree or equivalent in Computer Science, Data Engineering, Information Systems, Mathematics, or a related quantitative field. /liliMinimum 5-10 years of experience as a lead or senior analyst within a telecommunications environment /liliStrong track record of presenting end-to-end solution scopes to senior business and technical stakeholders /liliDemonstrated experience across multiple channels, including Direct, Digital, and API integrations /liliIn-depth knowledge of Salesforce products, particularly Communications, Service, Sales, Experience, and Marketing Cloud /liliProven success in leading large-scale CRM transformations to SaaS models, while adhering to COTS principles and managing data migration strategies /liliExperience managing complex programme dependencies across internal and external business and technical teams /liliExpertise in leveraging the Salesforce ecosystem and out-of-the-box integrations to meet strategic objectives /liliAbility to decompose and manage large, multi-phased programmes from initiation through delivery, providing continuous support to both technical and business teams /liliHands-on experience across all delivery phases, including technical and customer trials, go-live, and post-launch support /liliExcellent command of both spoken and written English /li /ulh3Seniority level /h3ulliMid-Senior level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliBusiness Development and Sales /liliIndustries IT Services and IT Consulting /li /ulpReferrals and job alerts are not a guarantee of employment. /p /p #J-18808-Ljbffr