PpbUNICEF /b /ppbJob no: /b /ppbContract type: /b Fixed Term Appointment /ppbDuty Station: /b Rome /ppbLevel: /b P-4 /ppbLocation: /b Italy /ppbCategories: /b Operations /ppUNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. /ppAt UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. /ppUNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. /ph3Operations Manager, Common Services Center (CSC) /h3pThe Rome Common Services Center (CSC) is newly established following the relocation of several UNICEF HQ Divisions to Rome, where they will be co-located in WFP HQ. Rome CSC plays a critical role in delivering operational support to all UNICEF Divisions based at WFP HQ, as well as coordinating closely with WFP on the services provided to UNICEF staff. /ppThe post reports to the PFP Deputy Director, Operations and Finance. The role provides strategic leadership and overall direction to the CSC activities to support UNICEF’s core values and business objectives. /ppThe incumbent leads multi-disciplinary teams and manages cross-functional services that directly impact the CSC performance. As a Strategic Business Partner, the incumbent leads results, drives change, provides risk-informed, solution-focused analysis, and contributes to delivering results for children. /ppThe CSC serves multiple Divisions including their Senior Management team with very specific functional needs and work mandates. The role has a critical accountability to these Divisions, must balance competing priorities while ensuring equity in service delivery and maintain neutrality across the diverse mandates. /ph3Responsibilities /h3ulliManages and provides strategic direction and guidance to CSC in all areas, including Administration, Protocol, Finance, HR and ICT. /liliEngages with stakeholders, understands business needs of clients, identifies emerging needs, anticipates challenges, proposes viable solutions, and provides creative and innovative ideas aimed at a solution-focused approach to include value for money strategies, all underpinned by quality assurance measures. /liliEnsures strategies and processes are in place to identify, promote and empower the potential in operations staff within CSC through career development, opportunities for stretch assignments and succession planning. /liliWorks with the Division of Financial and Administrative Management (DFAM), Digital Impact Division (DID), Division of People Culture (DPC), Global Shared Services Center (GSSC), Supply Division (SD) and other HQ divisions/offices in connecting ideas, people, and systems deploying a flexible model that provides a small footprint, low-cost delivery, and an agile workforce. /liliLeads on the strategic planning and management of Rome CSC facilities, ensuring safe, accessible, and environmentally sustainable premises, including estate planning, space management, and capital project development. /liliEnsures effective risk mitigation and governance in Rome facilities management through the assessment of MOU, service contracts, and financial commitments related to UNICEF's premises and operations. /liliImplements process efficiencies and leverages innovation to enhance sustainability, cost savings, and operational effectiveness across all functional service areas. /liliActs as a change agent using the principles of change management and drives organizational change by leveraging technology to modernize and automate business workflows, fostering a culture of continuous improvement, accountability, quality assurance, and operational excellence. /liliDevelops and monitors office management and work plans for Rome CSC Operations, ensuring efficient resource utilization and cost-effective service delivery. /liliActs as Security Focal Point for the Rome UNICEF Office. Works closely with the designated UNICEF Security Professional, and security focal point(s) of WFP and the UN Security Management System. Supports the Crisis Coordinator in providing leadership for crisis management and business continuity activities for the Rome Office and acts as alternate for the Crisis Coordinator, including to convene the Crisis Management Team and chair its meetings as required. Leads development of the Business Continuity Plan, conducts and reports on regular crisis and business continuity management tests to ensure emergency preparedness, and coordinates communications and training activities for staff and responsible focal points in the Geneva-based entities. Develops and maintains procedures for safety and security management in coordination with WFP. Monitors and reports on safety and security arrangements, including through the maintenance of incident reports. /liliCollaborates with designated event coordinators on the planning and facilitation of events hosted by the Rome Office, comprising conferences, meetings, and workshops for UNICEF staff, partners and visitors. Develops and maintains procedures and systems for meeting planning and facilitation. /liliActs as Secretariat to the Rome Management Team (the governance body of the CSC) and provides risk-informed analysis to inform their decision-making. Establishes the Terms of Reference for this body, including setting up the meeting, agenda, and ensuring implementation of decisions. /liliAs Operations Manager of CSC, primary UNICEF focal point with WFP, the landlord, for negotiations and consultations related to implementation of MOU, premises and services (protocol, security, among others). /liliProvides direction to staff and effectively manages their performance to allow people to elevate into subject-matter expert roles and more consistently deliver high quality work. /liliAs required, under direction of the supervisor, collaborates with other agencies, local authorities on administrative matters including information exchange and harmonization. /liliMaintains a healthy, safe, respectful and secure work environment that complies with UNICEF’s zero tolerance commitment against all forms of harassment and abuse. /li /ulh3Education /h3ulliAn advanced university degree in one of the following fields is required: Business Management, Finance, Accounting, Public Administration, and related operations functions (Human Resources, Information Technology, etc.). /liliAlternatively, a first level university degree in a relevant field combined with (2) additional years of qualifying professional experience may be accepted in lieu of the advanced university degree. /li /ulh3Experience /h3ulliA minimum of eight (8) years of relevant work experience at the national and international level, specifically in implementing strategic organizational initiatives in one or more operations management areas, including budget; financial management and reporting; facilities management; administration; information and communication technology; and human resources, is required. /liliPrior demonstrated experience working with large number of clients in service delivery in United Nations system or working in coordination with other UN agencies, funds and programmes or international organization is required. /liliExperience in Results Based Management is required. /liliStrategic management experience in leading successful client-oriented teams is required. /liliPrevious hands‑on experience in strategic operations is required. /liliAdditional experience in one or more of the following areas is an asset: /liliulliInternal controls /liliAudit management /liliSafety and security /liliEnterprise Risk Management /liliExperience with UNICEF/UN is an asset. /liliRelevant experience at country level, particularly in development, fragile settings and humanitarian context is an asset. /li /ul /li /ulh3Language Requirements /h3ulliFluency in English is required. /liliKnowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset. /li /ulh3For every Child, you demonstrate... /h3ulliNurtures, Leads and Manages People(2) /liliDemonstrates Self Awareness and Ethical Awareness (2) /liliWorks Collaboratively with others (2) /liliBuilds and Maintains Partnerships (2) /liliInnovates and Embraces Change (2) /liliThinks and Acts Strategically (2) /liliDrives to achieve impactful results (2) /liliManages ambiguity and complexity (2) /li /ulpUNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. /ppUNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance. /ppUNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. /ppUNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled. /ppAs per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. /ppUNICEF is committed to fostering an inclusive, representative, and welcoming workforce. /ppGovernment employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. /ppUNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information. /ppMobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. /ppHumanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities. /ppAll UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates. /p /p #J-18808-Ljbffr