Be, a leader in business consulting and high-value ICT services, is seeking a motivated and skilled IT Support Specialist with 5 to 8 years of experience. Join our team to support and optimize our technological infrastructure.
Responsibilities:
1. First-level technical support for Windows, Android, and macOS devices.
2. Installation, configuration, and maintenance of PCs, peripherals, and mobile devices.
3. Setup and configuration of local and network printers.
4. Support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
5. Basic management of user accounts in Microsoft Entra ID / Active Directory.
6. Support for managed mobile devices via Intune (MDM).
7. Remote assistance using tools like Quick Assist, AnyDesk, or TeamViewer.
8. Basic network troubleshooting (IP, DNS, DHCP).
Technical Requirements:
* Good knowledge of Windows 10 / 11.
* Autonomous management of Microsoft 365 / Intune environments.
* Experience in designing or implementing IT solutions.
* Basic knowledge of macOS and Android devices.
* Familiarity with Intune and MDM tools (preferred).
* Basic understanding of network management and troubleshooting.
* Experience in managing printers, scanners, and peripherals.
* Good command of English.
Soft Skills:
* Clear and patient communication skills.
* Professional demeanor for engaging with C-level users.
* Problem-solving and priority management skills.
* Collaborative spirit and curiosity for new technologies.
* Precision, organization, and good documentation skills.
Location:
Milano, zona Cordusio (on-site).
Application Process:
During the interview, we will address all your questions about Be and discuss how you can make a difference. Join us in shaping the future For more information about the Be Group, visit our website: #BeCareers.
Additional Notes:
We particularly consider candidates registered or awaiting registration with employment agencies.
Data provided will be used solely for recruitment purposes by Be Shaping the Future S.p.A. and its group companies, as detailed in our privacy policy. By applying, you confirm you have read and understood the privacy information.
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