OPERATIONS MANAGERA challenging opportunity has become available for a highly personable and experienced Operations Manager to join our senior management team Leading the team in support to the GM this role is responsible for the day to day operations of the business The focus is to create and motivate a great team culture ensure the brand standards and policies are met and guests have a brilliant experience WHO ARE WEGenerator is on a journey Appropriate given that we re an accommodation brand The journey began in London swung through a heap of European capitals on its way to dominating the world No biggie Fast Company named us one of the top 50 most innovative global companies We of course agree And now this top 50 most innovative global company did we mention that wants a pretty awesome Operations Manager for Generator Our spaces are safe and seriously social in the proudest part of the beating heart of the cities we love Cultural action creative pulse and an outstanding way to waste some of the finite time the universe has given you that s what Generator offers Holds true for staff and visitors equally and while chic design is always the backdrop every Generator in every destination reflects the unique beat of that city s heart BEING YOURSELF is the key to bringing the Generator story and brand to life ABOUT GENERATOR ROMEJust a short walk from the colosseum and Roma Termini station Generator s most recent opening is perfectly situated in Italy s capital The interior is a tapestry of Roman heritage with 75 intricately styled rooms Set over seven floors Generator Rome includes a bar and chill out lounge We look forward to sharing all of it with you NUTS AND BOLTS OF THE JOB Support the General Manager across all departments and deputise in their absence Be responsible for leading developing and implementing a regular programme of creative revenue driving events and initiatives within the hostel Work with GM HQ to evolve and expand the property F B offerings to both internal and external guests ensuring all efforts are on brand and revenue driving Help the team create and deliver the budgeted P L Control payroll and all costs by understanding market conditions forecasts and business on the books to maximise departmental income Be commercially savvy in exploring new revenue streams Have a comprehensive knowledge of and ensure compliance with all statutory local legislation and regulation in particular H S employment law and Fire Safety Ensure all site level HR support is delivered and compliant Cultivate relationships with local influencers and build a database of useful contacts Be responsible for the atmosphere management of the property Ensure that our social spaces embody the Generator brand and culture Communicate effectively and appropriately in all directions so that the wider team understands our company goals and is motivated to work towards their success Naturally this is not intended as an exhaustive list of duties Other duties as may be reasonably required will form part of this job description WHAT S IN YOUR DNA Good communication skills with the ability to communicate well at all levels Hands on attitude with attention to detail Commercially savvy with a proven background to spot business opportunities You must be eligible to work in the EU to be considered for this roleYOUR ROCK STAR EXPERIENCE Have at least 2 years experience in a similar role within hospitality background Knowledgeable of the local marketsOUR EMPLOYEE BENEFITS Birthday holiday in addition to your yearly holiday allocation Employee Bounty Program providing opportunities to earn up to 1 000 for new hire referrals with no cap on number of referrals made Company contribution towards gym membership fees for all eligible employees Ideas Award Quarterly award to double pay for 1 month to employee with most valuable suggestion feedback Employer funded life assurance at two times base salary to cover death in service lump sum payments Employer funded income protection to cover 50 of base salary to cover prolonged absence from work due to incapacity 2 free nights accommodation across any hostels subject to availability Reduced room rates for staff as well as friends and family members we operate in 15 locations across Europe US so your next holiday is sorted Social events and celebrations calendar Various employee recognition schemes Online learning toolsSO YOU THINK THIS MIGHT BE YOU That s cool Send us your application in English If you ve got questions call us or check www staygenerator com or our social media pages www facebook com stayGENERATOR www twitter com AskGeneratorwww instagram com staygenerator https www youtube com user TheGeneratorHostelshttps www linkedin com company generator hostels Here you may well find the answers to life the universe and everything including why there are no penguins at the North Pole We look forward to hearing from you Join Us and help us achieve our Vision Required skills Fast Paced Experience Fluent in English by helplavoro.it