Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Identity and Access Management, with a strong focus on Microsoft Entra ID. You will support enterprise customers in designing, securing, operating, and modernizing identity architectures across cloud and hybrid environments.
You will act as a trusted technical advisor for identity, authentication, and access control scenarios, helping customers adopt Zero Trust principles while ensuring secure and scalable access to applications, devices, and data.
Act as a technical authority for Microsoft Entra ID (Azure AD) within Global Delivery engagements
• Support hybrid identity scenarios including Entra Connect and Cloud Sync
• Design and troubleshoot Entra Join and Hybrid Join scenarios
Key Responsibilities – Security & Access Control
• Design and support Privileged Identity Management (PIM) and role-based access control (RBAC)
• Key Responsibilities – Operations & Troubleshooting
• Investigate complex identity issues using logs, audit data, and sign-in reports
• Support incident response and post-incident analysis for identity-related outages
• Strong hands-on experience with Microsoft Entra ID
• Experience with hybrid identity, synchronization, and federation concepts
• Knowledge of Azure networking fundamentals as they relate to identity