Office Coordinator
Tempo pieno - 12-month FTC
Founded in ****, POP MART is a market-leading entertainment company and a global champion of designer toy culture.
Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain.
Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.
As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.
For more information, please visit and our LinkedIn Career page.
POP MART is a boutique-sized company with a young and multicultural team where you can expect to:
Receive structured customer service, retail operations and product training
An initial 1-year contract - with the strong hope (and plan!) to make it permanent if we're a great match
Comprehensive training and development programs
Regular team social events
The Office Coordinator will play a vital role in ensuring the smooth operation of POP MART's offices and retail stores across Italy and Spain.
Reporting to the Head of Retail, this role acts as a key link between the office and various departments, supporting operational needs on a daily basis.
Key responsibilities include handling issues related to stores and office logistics, coordinating travel arrangements, managing uniforms, and ensuring timely internal communication.
The Office Coordinator will contribute to the efficiency and organization of POP MART's operations in the South European region.
We are looking for a highly organized and flexible professional, able to meet tight deadlines and manage multiple priorities.
Support the day-to-day operational needs of the South Europe office
Act as the main point of contact for internal departments regarding office-related matters
Filter and coordinate incoming operational requests concerning the office and general logistics
Handle and resolve issues related to office infrastructure, supplies and services
Coordinate travel arrangements in alignment with company policies
Manage uniform distribution and stock monitoring for retail staff
Ensure accurate documentation and communication of ongoing office activities
Provide support in administrative tasks and operational reporting as required
Carry out additional administrative or operational tasks based on business priorities
Minimum 1–2 years of experience in a similar operational or administrative role
Excellent command of English and Italian (spoken and written)
High level of proficiency in Microsoft Office
Flexible and solution-oriented, with a strong sense of responsibility and ownership
Knowledge of Spanish or any other European language
Familiarity with Italy / Spain retail landscape and logistics operations
Experience with inventory management software or ERP systems (Net Suite)