Location: Campoverde di Aprilia, Italy
Type: Full Time
Hours: 8 hours per day
Skills & Responsibilities
BCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy.
* Provide first and second level support for customer issues.
* Collaborate with third-party vendors to resolve complex AV issues.
* Communicate promptly about issue status and resolutions.
* Maintain ticket updates for all incidents reported.
* Install, upgrade, support, and troubleshoot Windows operating systems (XP, 7, 8.1, 10) and Microsoft Office 2010. Support Cisco Jabber and basic Mac OS support for Apple PC users.
* Install, upgrade, support, and troubleshoot printers and hardware.
* Perform preventative maintenance on computers, laptops, and printers.
* Conduct repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools for network and hardware/software troubleshooting.
* Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms.
* Work effectively in project-based environments requiring flexibility and teamwork. Perform other duties as assigned.
Requirements
* Valid work permit.
* Extensive IT knowledge and understanding.
* Several years of relevant experience preferred.
* Minimum B2 level proficiency in Italian.
If you meet the above requirements, please send your CV in English, mentioning the position in the subject line along with your WhatsApp number, as soon as possible.
Salary: Negotiable
Apply now!
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