PAbout DAB /ppAt DAB we are a global community of 1700 people. Our mission is to provide technological and sustainable solutions to handle water, which make us part of a needed change for our future. Our people culture is shaped by distributed leadership, embracing dynamic principles that promote an open and collaborative workplace where everyone can thrive and bring their best selves. /ppAre you ready to grow with us? /ppPOSITION - IoT Connected Systems Integration Specialist /ppWe are looking for an experienced and problem-solving oriented IoT Connected Systems Integration Specialist to join our international and dynamic Customer Care team. In this role you will be responsible for ensuring the proper functioning of our connected systems, providing high-level technical support to our customers globally. /ppWhat you will do /pulliTroubleshooting: effectively analyze and solve technical issues related to our IoT systems, identifying root causes and proposing effective solutions; /liliCustomer Technical Support: provide technical assistance, both internally and externally, to our partners and customers by guiding them in troubleshooting and optimal system configuration; /liliSystem integration: collaborate with development teams and stakeholders to ensure the optimal integration of our products with DAB digital services and other systems and platforms operating in the field of local supervision; /liliData analysis: analyze data collected from IoT systems to identify trends, anomalies and opportunities for improvement; /liliContinuous improvement: collect feedback from customers and internal users to identify areas for improvement and propose new features; /liliTraining and communication: provide technical training to both colleagues and customers on the functionalities of our DAB digital services and the best practices for the use of our IoT systems; /liliVerification and validation: configure and manage test setups to validate our IoT solutions before they are released to the market, ensuring proper operation and alignment with quality requirements; /liliGlobal and cross-functional collaboration: work closely with development, project management, sales and customer success teams internationally to ensure project success and customer satisfaction; /liliDocumentation: draw up and maintain technical documentation related to IoT systems. /li /ulpWHO you are /pulliBachelor's degree in Computer Engineering, Telecommunications or similar); /liliExperienced in the integration and management of IoT and IoT Edge systems, with a deep knowledge of the dynamics of integration between devices and operating flows; /liliProblem solving and troubleshooting skills; /liliGood in communication and eager to collaborate with multidisciplinary teams; /liliCustomer and quality-oriented approach; /liliAble to work with the main cloud architectures (AWS, Azure, etc.) and related technologies; /liliGood at using data monitoring and analysis tools; /liliGood at using industrial field communication protocols (Modbus, BACnet, etc.); /liliFluent in English, both written and spoken. /li /ulpWhat you will find – A place where you can grow /pulliFlexible working practices in a dynamic workplace; /liliDistributed leadership encouraging a “can do” attitude; /liliGlobal and multicultural environment; /liliContinuous learning approach; /liliInternational cross-functional teams /li /ulpEqual Employment Opportunity /ppWe promote and support an inclusive culture, encouraging workforce diversity. We value at all qualified applicants without any form of discrimination, such as race, religion, sexual orientation, gender identity. Those aspects strengthen our competitive advantage by fueling innovation in a work environment where people can thrive and grow. /ppTarget Hiring Range /ppDAB pay ranges for a job are based on the location specific market of similar jobs, according to third-parties salary benchmark surveys. Individual salary within that range, could vary for several reasons, including skills, capabilities, experience. /ppDAB PUMPS is an equal opportunity employer and encourages workforce diversity. /ppIf you share your CV/resume and personal details with DAB PUMPS, we will hold them for 12 months in accordance with our Privacy Policy - (Italian), (English) - and use them to contact you for this or other relevant opportunities at DAB PUMPS /p