Total experience of SAP Basis must be 10+ yearsMin. 5 years of working experience in Cloud technology or Cloud Services.Strong customer orientation with a focus on relationship-, expectation- and de-escalation management.Strong understanding of SAP Basis, system migrations and/or functional SAP application knowledge.Good understanding of technical infrastructure and virtualized system landscapes.Knowledge of IT trends, their impact on business strategies, and SAP's strategy and service portfolio.Ability to work effectively as a virtual member of a dynamic and dispersed team (remote)SAP Basis, IT Service Management, Project Management, Cloud and IT infrastructure certifications are beneficial.