C.H. Robinson is looking for a talented Operations Representative to join our office in Pescara. Do you want to gain experience in the transportation industry and support operational processes? As an Operations Representative, you will handle transport orders, collaborate with carriers, and help resolve ongoing operational issues to ensure the smooth execution of orders. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy. RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: - Track and trace shipments - Call carriers to request for plate numbers - Solve different problems that can occur during transit (wrong reference, delays, damage etc.) - Adding status in the system - Handling carrier documents - Entering new events of the shipments and closing events that are solved - Handling payment issue problems for the carriers QUALIFICATIONS Required: - At least a B2 level of English proficiency - Fluency in Romanian/French/German - A preference for a dynamic work environment and the ability to thrive in the face of daily challenges - Diligence and strong motivation are essential attributes - We are seeking individuals with the energy and resilience to handle time pressure effectively. If you lack prior experience, there's no need to worry - we are committed to providing training and support to help you succeed! Preferred: - Experience in call center/customer service - Attention to detail - Enthusiastic - Relevant education (transport, logistics) WHAT WE OFFER: - Real opportunities to grow your talent in a fast-moving, global organization - A fun, open, and inclusive workplace that encourages innovative thinking - Possibility to develop your language skills in our multilingual offices - Opportunities for professional growth with access to training platforms like Percipio and GoFluent - Comprehensive benefits: competitive salary and performance-based bonuses, meal allowance, life and disability insurance, medical insurance, Employee Assistance Program (EAP) and Employee Stock Purchase Plan (ESPP) after one year of employment - Modern office location with convenient access - Fun activities and various events to foster team spirit Why Do You Belong at C.H. Robinson?: C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.