Programmatic Solutions Consultant, PSC - USJob ID: | Amazon.com Services LLCAmazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP. As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customers, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The PSC has experience in advertising technology and the programmatic advertising domain, and leverages this expertise to help customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key responsibilities:Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectivesProviding services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practicesAnalyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendationsDriving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)Defining and improving processes and tools for the PSC team to better serve customersA day in the life:A typical PSC engagement may include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations, monitoring impact, and conducting deep dives to determine root causes of issues and advising customers on the best course of action.You will advocate for customers in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers daily, helping them become proficient users of our DSP and view Amazon DSP as their preferred means to achieve goals.You will be passionate about understanding customer objectives and address them using our services and engagement best practices to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will enable you to understand the details of our offerings and communicate them with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts and first-party insights based on shopping, streaming, and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions across Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads a leading amplifier for brands to reach the right audiences in the right places, both on and off Amazon.Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is popular with major advertisers and agencies worldwide. We view e-commerce advertising as a science that all users can leverage for programmatic advertising.Here at Amazon Advertising, we embrace our differences and are committed to inclusion. We have multiple affinity groups, innovative benefits, and learning experiences, including CORE and AmazeCon conferences. Our culture of inclusion is reinforced by Amazon's Leadership Principles.We value work-life balance and offer flexibility in working hours. We are dedicated to supporting new members with mentorship and opportunities for career growth through challenging assignments.Basic QualificationsExperience in e-commerce or online advertisingExperience in omni-channel marketing, search engine marketing or search engine optimizationExperience in digital analytics and/or DMP, CDPVertical specialization (e.g., entertainment, automotive) within programmatic advertisingProficient oral and written communication skills with ability to establish credibility with technical and non-technical business ownersOrganizational skills including prioritizing, scheduling, time management, and meeting deadlinesPreferred QualificationsEqual opportunity employer statement retained per policyExperience in e-commerce or online advertisingExperience in omni-channel marketing, search engine marketing or search engine optimizationExperience in digital analytics and/or DMP, CDPVertical specialization within programmatic advertisingProficient communication and stakeholder management skillsStrong organizational skills and ability to meet deadlinesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: job duties include working safely and cooperatively with others, communicating effectively, and following laws and policies. Criminal history may have a direct, adverse relationship with some duties. We will consider qualified applicants with arrest and conviction records per local laws.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application process, please visit the Amazon accommodations page for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Compensation includes sign-on payments and RSUs, with final compensation determined by experience, qualifications, and location. We offer comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at the Amazon jobs benefits page.USA, CA, Culver City - 72,600.00 - 119,700.00 USD annuallyPosted: May 4, 2026 (Updated about 1 hour ago)Posted: May 9, 2026 (Updated about 19 hours ago)Posted: May 9, 2026 (Updated about 19 hours ago)Posted: April 10, 2026 (Updated about 22 hours ago)Posted: May 8, 2026 (Updated about 23 hours ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr