1. Retail Process Specialist (maternity cover - temporary contract)
Organizational area
Commercial - Network development
Role perimeter
Global
Location
Modena / Hybrid
Company Overview
Maserati produces a complete range of unique cars with an amazing personality, immediately recognisable anywhere. With their style, technology, and innately exclusive character, they delight the most discerning, demanding tastes and have always been a global automotive industry benchmark. A tradition of successful cars, each of them redefining what makes an Italian sports car in terms of design, performance, comfort, elegance, and safety, currently available on more than seventy markets internationally.
Our Values
* Powered by Passion
* Unique by Design
* Innovative by Nature
* Masters of Italian Audacity
With an Italian history and as a global icon, Maserati is now looking for new talents to join the #Maserati Family.
MISSION
The Maserati Retail Process defines, develops, and delivers guidelines and new standards for Maserati dealerships worldwide. For this role, we are looking for a Project Manager to support the creation of the Omni-channel Retail Experience, enhancing the customer journey by integrating physical and digital touchpoints.
Contract
Fixed-term contract (maternity leave)
Main Responsibilities
* Design and deploy initiatives related to omnichannel retail experience and e-commerce programs.
* Finalize and activate pilots, define KPIs, and monitor project ramp-up across regions and dealer networks.
* Ensure proper resource allocation for the project.
* Collaborate with core teams (Digital, CRM, Brand, Customer Care, Connectivity & e-Mobility, ICT, Regions, Purchasing, Finance).
* Monitor results and support corrective actions.
* Ensure continuous adoption and evolution of the program to meet business objectives.
Requirements
* University degree in Marketing or Economics.
* 5+ years experience as a Project Manager in retail/dealer management within luxury, automotive, or FMCG industries. Digital retailing and customer experience expertise are a plus.
* Fluency in Italian and very good English (C1 minimum).
* Proficiency in Office Suite; Salesforce experience is a plus.
* Deep knowledge of digital tools and retail sales processes in the luxury sector.
* Excellent communication and interpersonal skills.
* Ability to operate in a fast-paced environment, accuracy, and teamwork skills.
* Personal interest in automotive, luxury, and digital trends.
Recruitment Process
Initial CV screening, with encouragement to customize your application and include a cover letter. Successful candidates will have interviews with the Retail Process Responsible and HR Business Partner.
What We Offer
Opportunity to work in an international environment, contribute to diverse projects, and benefit from remote work, welfare programs, and development opportunities. Benefits discussed during hiring.
Join Maserati Family
Be part of a brand driven by audacity, passion, and excellence.
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