Randstad Italia SpA, on behalf of one of the most important partners in the Telco industry, is seeking a Electric Vehicles Service Specialist to join the technical team.
Job location: Milan
Contract: 1 year outsourcing contract powered by Randstad
Salary: €30000-35000
Responsibilities:
Strategic Support & Compliance
* Market Alignment: Adapt service models to meet the specific technical and legal requirements of the Italian electric mobility market.
* Customer Insights: Gather user feedback to refine support strategies and infrastructure performance.
Training & Deployment (Commissioning)
* Knowledge Transfer: Lead workshops and create instructional materials to certify third-party installers.
* Quality Assurance: Oversee the safe setup of AC/DC charging stations to ensure they meet high-reliability standards from day one.
Technical Troubleshooting & Repair
* Multi-channel Support: Resolve complex failures through both remote diagnostics and on-site visits.
* Root Cause Analysis: Diagnose issues within charging piles, power modules, and PV inverters to minimize station downtime.
Lifecycle & Hardware Management
* Component Replacement: Manage the end-to-end process of swapping faulty hardware (disassembly, installation, and validation).
* Quality Control (RMA): Direct the return of defective parts for factory analysis to improve future product quality.
Proactive System Maintenance
* Data-Driven Health Checks: Monitor system logs and alarm history to identify potential failures before they occur.
* Physical Inspections: Conduct routine checks on cables and connections to maximize the lifespan of the charging infrastructure.
Requirements:
* Industry Experience: Minimum 1 year of professional experience in the EV Charging (E-Mobility) or Power Electronics industry, with a focus on field service, technical support, or commissioning.
* Technical Expertise: Strong proficiency in diagnosing malfunctions and performing hardware replacements for EV charging stations and/or Solar Inverters.
* Sector Knowledge: Demonstrated expertise or strong interest in renewable energy technologies, specifically Photovoltaic (PV) systems, Data Center Power (DCF), and Electric Mobility infrastructure.
* Soft Skills: Excellent analytical and problem-solving abilities. You must be highly organized, capable of managing cross-project tasks, and able to communicate effectively with stakeholders and installation partners.
* Language Requirements: Good command of English and fluent in Italian.
Are you experienced in power electronics with a talent for analysis and a desire to impact a high-growth sector? We want to hear from you!
Apply now and accelerate your professional journey!