Ph3Responsibilities /h3ulliParticipate in projects for the implementation and evolution of business systems (ERP, MIS, Scheduling, Data Collection, etc.) across plants in Europe and Africa. /liliStandardize processes and configurations while identifying and addressing functionality gaps. /liliAnalyse and review Business Requirements and client change requests, assess their nature (development request, defect, setup error, etc.), and prioritize accordingly. /liliProvide the development team with comprehensive test cases for detected defects. /liliConduct client training sessions to ensure effective system usage. /liliPerform support activities for business systems using ticketing systems. /liliDrive continuous improvement initiatives by analysing and optimising processes. /liliContribute to the evolution of business systems through configuration, report development, and creation of interfaces to third-party systems. /liliOffer technical input using development and database knowledge. /liliTest and produce new releases or patches. /liliCollaborate consistently with colleagues in globally distributed teams. /li /ulh3Qualifications /h3ulliMaster’s degrees in engineering, Computer Science or similar /liliAt least 3 years of work experience related to the implementation and support of complex business systems, such as ERP or similar /liliVery familiar with report development; Crystal Reports is a plus /liliExpert knowledge of SQL language and ability to navigate and extract and import data to and from databases; write SQL queries /liliProblem solving mindset and client-focused mindset /liliExcellent written and verbal communication skills in English /liliAbility to present complex information in a clear and structured way /liliAutonomous, rigorous and well organized; resilient under pressure /liliAbility to work on own initiative and adhere to deadlines; flexible and adaptable /liliEager to learn and self-train on new business areas within the label printing industry /liliReady to travel around Europe and Africa, up to 20% of the working time /li /ulh3Optional But Desired /h3ulliProduction management systems (Scheduling, MRP, data collections, quality management, etc. in Printing or other manufacturing environments) /liliEFI Radius /liliProcess description notations (BPMN, flow chart) /liliAgile methodologies /liliServiceNow or another ticketing system /li /ulh3Location /h3pThe office will be in Lucca or Glasgow; contract includes smart working options to be agreed. /ph3Equal Opportunity /h3pMulti-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. /p /p #J-18808-Ljbffr