Sr. Technical Program Manager, Amazon Music Technology
Job ID: | Amazon.com Services LLC - A57
We are seeking an ambitious Technical Program Manager to join our Metrics and Data Platform team at Amazon Music. The Metrics and Data Platform team plays a central role in enabling Amazon Music's business decisions and data‑driven software development by processing billions of streaming events and delivering the behavioral and operational metrics teams across Music, Prime, and Retail depend on every day. We maintain a scalable and robust data platform to support Amazon Music's business operations and growth, and collaborate closely with data producers and data consumers to accelerate innovation using data.
Key Job Responsibilities
- Own and drive the Data Quality program end‑to‑end, including setting overall strategy, running quarterly business reviews, holding weekly reviews to track progress, and owning the Data Quality goals for 2026 and beyond.
- Deep‑dive complex data quality issues across the business, identify root causes, and drive systemic improvements to reduce recurrence.
- Lead GenAI initiatives to improve data quality through improved testing, better data attribution, and more.
- Drive event and data model simplification efforts across the business, working with data producers and consumers to make models more intuitive and increase data value.
- Lead operational excellence improvements across the Music organization, including identifying and implementing opportunities to leverage GenAI to accelerate delivery and reduce operational overhead.
- Lead cross‑org programs with central Amazon teams, driving technical alignment and program execution with teams outside of Music (e.g., BDT, AWS, Devices), navigating ambiguity where business and architectural strategies are not clearly defined, and building consensus across organizations with competing priorities.
- Collaborate with cross‑functional stakeholders, including engineers, product managers, business analysts, and senior leadership, to align on priorities and drive program execution.
- Write effective narratives and present program updates, risks, and recommendations to senior leadership.
- Proactively identify risks and remove blockers to keep programs on track.
- Define and manage program roadmaps, milestones, and goals in partnership with engineering and product stakeholders.
- Identify strategic opportunities for the Metrics and Data Platform team to expand its impact and influence across Amazon Music as part of annual planning.
About the Team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music innovates at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad‑free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on‑demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa‑enabled devices.
Basic Qualifications
- 5+ years of technical product or program management experience.
- 5+ years of technical program management working directly with software engineering teams.
- 3+ years of software development experience.
- Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
- Experience building and evaluating system‑level technical design.
- Experience developing and executing/delivering product and technical roadmaps.
- Experience leading highly technical programs involving infrastructure, complex systems, and systems engineering.
Preferred Qualifications
- Experience communicating effectively with senior leadership.
- Experience managing large, complex, cross‑functional programs from concept to launch.
- Experience driving technology decisions and strategy related to a product.
- Experience identifying and mitigating program risks and removing execution blockers.
- Experience with iterative, agile development methodologies.
- Experience with big data technologies such as Spark, EMR, Redshift, S3, Airflow, or Kinesis.
- Experience with AWS services (Lambda, Redshift, Kinesis, SQS, SNS).
- Experience with data quality frameworks, data modeling concepts, or ETL workflows.
- Experience leveraging GenAI tools or initiatives to improve operational efficiency or program delivery.
- Experience with data governance, data quality monitoring, or compliance programs at scale.
Benefits
The base salary range for this position is 171,000–231,400 USD annually. The package includes sign‑on payments and restricted stock units (RSUs). Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D; insurance and optional Supplemental life plans), employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at
Equal Opportunity Employment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
Legal and Fair Chance Statements
Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully to ensure exceptional customer service; and following all federal, state, and local laws and company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
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