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Product support specialist / customer service associate

Massarosa
Garmin Italy Technologies
Pubblicato il Pubblicato 6h fa
Descrizione

Our Product Support Specialists have the answers.

La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.
While working in a relaxed environment (no dress code!), they strive to respond to all inquires and requests regarding products and services. Whether by phone, email or live chat, Product Support Specialists are often the friendly face our customers associate with the Navionics® and Garmin® brands. If you have a dedication to detail and a knack for clear, concise communication, then we want to hear from you.
Do you speak English plus French and/or German? Resolve customer inquiries and issues via email, phone or online chat
Help customers using our products and getting the most out of their features
Offer first level technical support of product, online technical services, hardware and devices
Multilanguage skills: fluency in English and French
Clear written and verbal communication skills
Computer skills and proficiency
Experience in customer service
Experience in an office setting and knowledge in office responsibilities and tasks
Fluency in German
Kind of contract : TEMP

Garmin® Italy Technologies produces electronic charts for the leisure boating market. Our mission is to delight our customer by producing market leading intuitive and innovative marine cartography content and features through the use of creativity, engineering excellence through market knowledge and efficient production procedures.
Our cartography is available to boaters for use in GPS chartplotters, and within our app for Apple® and Android™ devices.
It’s not about the things we make. It’s about the things we make possible.
Our office is based in Massarosa, Tuscany, the perfect starting point for reaching nearby cities of art, beaches and mountains.
With over 22,000 associates in 37 countries around the world, the Garmin® group brings GPS navigation and wearable technology to the automotive, aviation, marine, outdoor and fitness markets. xjrgpwk
It comes easy when you work on cool products with hard-working individuals who share the same passion.

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