PbCompany Description /b /pulliWe Dream. We Do. We Deliver. /li /ulpAs a full-service, data-driven customer experience transformation agency, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger of Namics and Isobar - two leading full-service digital agencies. /ppOur 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries. /pliJob Description /lipThe core responsibilities of the Client Operations Analyst are to provide support across our Client Leadership team. They will manage the day-to-day activities, such as supporting commercial tasks (invoicing, reporting) and providing guidance for processes and policies. The Client Operations Analyst will also work across our resourcing teams to ensure our project teams are staffed optimally. An essential skill will be collaborating with other department leaders and developing relationships to improve Client Operations processes. All members of the Client Operations team need to be self-sufficient, enjoy solving problems and have a passion for improving the way we do things. /pliQualifications /liliFlexible approach to problem-solving; /liliWork on own initiative and as part of a team; /liliGood interpersonal skills; /liliWillingness to learn new skills; /liliA proactive approach to repetitive tasks; /liliCommercial awareness; /liliData Analytics - supportive of reporting and dashboard creation; /liliMicrosoft Excel (Business Proficient); /liliMicrosoft 365 Suite (Outlook, Teams, PowerPoint, etc..); /liliNice to have : Dynamics 36, Salesforce; /liliExcellent English knowledge written and spoken; /liliGood knowledge of German and French is a plus. /lipbAdditional Information /b /ppWe work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices. /ppIf you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you. /p #J-18808-Ljbffr