At APP Group, we're not just supplying sustainable paper and packaging, we're reshaping the future of responsible business. As one of the world's largest integrated pulp and paper companies, with over 100,000 employees delivering products to more than 150 countries, APP Group combines global scale with local agility.We are looking for a Sales Support Specialist who can manage the operational side of sales and actively contribute to commercial activity. You will engage customers, support revenue generation, and work closely with the sales team. This is not a passive support role.What you'll do:Manage and process purchase orders (POs) accurately and efficientlyFollow up on payments and support accounts receivable (AR) collectionEngage directly with customers via phone and emailSupport quotations, pricing, and day-to-day commercial activitiesMaintain customer records and sales documentationCoordinate internally to ensure smooth order fulfillment What matters:You work independently and take ownershipYou are comfortable contacting customers and driving responsesYou have a commercial mindset, not just an administrative oneYou thrive in a fast-paced, sales-driven environmentRequirements:8-12 years in sales support / inside sales / commercial adminDegree requiredStrong MS Excel and SAP skills are requiredFluent EnglishIndustry experience (paper, packaging, tissue, pulp or related) is advantageous, not essential Why this role?This role offers exposure to commercial activities and customer interaction beyond traditional sales support. For individuals with ambition, it creates a pathway toward more commercially focused roles over time. Learn more about our Sustainability Roadmap Vision 2030 and Forest Conservation Policy, and watch this video about our Regenesis Sustainability Program. Equal OpportunityAPP is an equal opportunity employer. We value diversity and inclusion and welcome applications from all qualified candidates. Interested?Apply now to join APP's international commercial team.