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Trace One is a global leader in PLM and compliance solutions dedicated to retailers and manufacturers of Consumer Goods (CG). With over 30 years of industry expertise, we provide innovative and scalable solutions that support the entire lifecycle of product manufacturing, enabling our clients to thrive in new markets. Serving more than 9,000 brands worldwide, Trace One is committed to excellence in every aspect of our business, including solutions, standardization and data access, customer success, and social and environmental responsibility.
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Context:
As an IT Business Analyst, you will be responsible for managing the lifecycle of business and functional requirements, including collection from stakeholders, definition, design, alignment, prioritization based on the product vision, and monitoring development using the methodologies applied for each project.
You will oversee software implementation iterations, ensuring understanding and compliance with Trace One's practices, rules, and values. You will also ensure that goals, scope, and product domain are clearly understood by all project team members.
Key Responsibilities:
* Lead workshop sessions with customers to capture and document requirements effectively.
* Manage multiple projects simultaneously according to the statements of work.
* Deliver system design elements, including data migration rules, business rules, prototypes, or other detailed deliverables.
* Collaborate closely with the PM, Product, Regulatory, and other departments to design solutions that meet project constraints.
* Design the solution in partnership with the Enterprise Solution Architect, through the Business Blueprint document.
* Refine and document detailed user requirements to provide clarity for Development and QA teams.
* Enforce best practices and optimize core product reuse in collaboration with project teams and Professional Services.
* Validate products during development phases following the defined methodology.
* Support QA testing efforts, including developing user acceptance criteria.
* Assist in training for Services, Sales, and Marketing teams.
* Develop and provide expertise on PLM solutions.
* Contribute to business case development for innovation proposals.
* Support Sales and Pre-Sales teams with RFIs and RFPs as needed.
* Coordinate with third-party entities such as system integrators and consultants.
Core Competencies:
* Excellent written and verbal communication skills, including technical writing.
* Ability to conduct software demonstrations and communicate effectively at business and technical levels.
* Proactive leader capable of facilitating requirement gathering sessions.
* Quick learner of new products, systems, and technologies.
* Strong interpersonal skills for internal and external client engagement.
* Analytical, problem-solving, and critical thinking skills.
* Willingness to travel to customer sites during requirements gathering phases.
* Experience with PLM software implementations, preferably in the food & beverage industry.
* Proficiency in English, both written and spoken.
Education and Experience:
* Minimum 5 years of experience in preparing functional requirements, use cases, business process modeling, and creating use-case or sequence diagrams, preferably in the Food & Beverage industry.
* Knowledge of the full Systems Development Life Cycle (SDLC).
* Experience with software design and modeling tools (e.g., UML).
Willingness to travel domestically and internationally is expected.
What can you expect from us?
* Encouragement to suggest ideas and solutions.
* International and multicultural environment.
* Opportunities for internal growth.
* Access to our internal Academy, enriched daily.
* Unlimited LinkedIn Learning account.
* Engaging events organized by our Happiness Committee.
The Trace One group is an equal opportunities employer. If you see yourself in this role, don't hesitate to apply!
How to apply:
Submit your application via LinkedIn, including your CV. A competitive salary will be offered to the successful candidate.
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