Position Overview
The Business Travel Analyst supports the efficient management of corporate travel activities by providing data-driven insights, ensuring policy compliance, controlling costs, and supporting operational travel processes. The role works closely with the Travel Manager, the Travel Management Company (TMC), internal stakeholders, and external vendors to ensure accuracy, efficiency, and compliance across all business travel activities.
Key Responsibilities
Data Analysis & Reporting
* Analyze corporate travel data to develop, maintain, and improve dashboards and regular reports.
* Provide insights and recommendations to support decision-making and continuous improvement of the travel program.
Agency Oversight & Policy Compliance
* Monitor TMC reservation activities and booking behavior.
* Ensure compliance with the corporate travel policy and identify deviations when required.
Cost Management & KPI Monitoring
* Support the tracking of travel-related KPIs.
* Assist in monitoring travel budgets and identifying cost-saving opportunities.
Vendor Management Support
* Support the Travel Manager during contract negotiations with travel-related vendors.
* Perform ad hoc vendor analyses to support sourcing and renewal decisions.
Systems Administration & User Support
* Create and manage Concur profiles for employees.
* Train new hires on travel tools and processes.
* Provide day-to-day support to travelers regarding the online booking tool and travel-related questions.
Accounting & Reconciliation
* Control and support the reconciliation of invoices from the TMC and other travel service providers.
* Monitor and validate AirPlus bills related to corporate travel expenses.
Travel Documentation & Visa Support
* Draft official invitation letters for group guests.
* Provide letters of introduction for employees requiring business visas.
Essential Skills & Qualifications
* Proficiency in English; French and Italian are strong assets
* Proficiency in data extraction, analysis, and reporting.
* Strong analytical and problem-solving skills.
* Familiarity with travel management and expense reporting systems.
* Excellent communication and interpersonal skills.
* Strong attention to detail and organizational skills.
* Ability to work effectively with multiple stakeholders in a corporate environment.