Beckman Coulter Diagnostics is looking for a skilled professional to join their team as a Field Service Engineer. As a key member of the organization, you will be responsible for conducting service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
You will diagnose system failures and determine the most cost-effective solution. Additionally, you will escalate complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.
The ideal candidate will possess strong technical skills, including proficiency in English and Italian. A Bachelor's degree in Engineering is preferred or Biotech Technical/Electronic Secondary School Diploma. Open to travel, driving license is mandatory.
Key Responsibilities:
* Provide Technical Customer support, on-site assistance to our customers.
* Escalates complex issues to greater level of technical support
* Responds to customer support calls within an assigned territory.
Key Requirements:
* Bachelor's degree in Engineering or Biotech Technical/Electronic Secondary School Diploma
* Proficient in English and Italian languages
* Valid driving license
* Ability to work autonomously and as part of a team
We are proud to offer a dynamic work environment where you can grow and develop your skills. You will be part of a team that values continuous improvement and teamwork. Our company is committed to helping our customers solve complex challenges and improve quality of life worldwide.