Overview
Graitec Team Our team consists of passionate professionals committed to delivering high-quality software solutions and expert consulting services.
We foster a collaborative environment where knowledge-sharing and professional growth are at the heart of everything we do.
Role
The position of the Technical Consultant covers several areas within the business, including presales, post-sales, and support.
Presales involves working with the sales team and customers to ensure the best solution, including product demonstrations and developing a training plan for a successful implementation.
Post-sales includes training at all levels, from fundamentals through project delivery and support.
A training plan is built with the salesperson to complement the individual's needs.
Responsibilities
Training Services: Deliver Autodesk Authorized Training Courses to clients in-house or on-site (remove if not applicable); Deliver Graitec IP Training Courses to clients in-house or on-site (remove if not applicable); Prepare and deliver Bespoke Training Courses to clients in-house or on-site; Conduct post-training course customer reviews; Assist with training administration duties (e.g., customer evaluations, courseware, training certificates).
Consulting Services: Work with sales and customers to develop customer implementation plans and help customers adopt new technologies; Implement Autodesk IP / Graitec IP / 3rd party software / Solution Line to customers; Manage large implementations from handover to closeout; Run pre-implementation workshops; Lead project closeout meetings with the customer; Provide high-level project-based consultancy; Develop supporting documentation including Data Standards and post-implementation documents.
Pre-Sales Support: Advise clients on software choices and suitable system platforms; Provide practical demonstrations of BIM software aligned to client needs; Deliver presentations on BIM software at customer meetings/events; Provide technical assistance to sales staff during the pre-sales stage of client negotiations.
Post-Sales Support: Advise clients on technical issues related to their design software; Liaise with suppliers to research and identify solutions for client issues; Provide on-the-job project-related consultancy services.
General Company Duties: Research and provide technical advice on new product opportunities; Assist Sales and Marketing with business development matters; Work with R&D; to provide regular feedback on Graitec products.
Key Success Indicators: Collaborate with sales to drive awareness, help win new business through demonstrations and discussions, nurture current customers, assist sales with webinars, ensure accurate CRM data entry, contribute to marketing activity, participate in our global solution community, and help improve processes and documentation.
Experience
Proven experience with Autodesk Revit (Architecture or Structure).
Strong understanding of BIM processes and workflows.
Background in Architecture, Technical Architecture, or Structural Engineering.
Experience in project-based environments where Revit was used extensively.
Nice to have: Previous experience in training, consulting, or technical support roles.
Qualifications
Degree in Architecture, Structural Engineering, Civil Engineering, or a related field.
Strong communication skills and ability to present technical concepts clearly.
Problem-solving mindset and ability to work independently.
Interest in staying up-to-date with BIM trends and Autodesk solutions.
A full driving license as this role requires travelling.
Excellent interpersonal skills, including face-to-face, telephone and written communication; Fluency in Italian and English is mandatory; additional language skills are a plus.
Interview Process
We are looking for talents that will enjoy, live and accelerate our culture and values.
Process: Screening / Get to know discussion; Technical assessment; Peer of hiring manager or key stakeholder from another organization; Office interview.
About Graitec
Graitec Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow.
We are an ambitious and fast-growing organization with more than 800 talents and 30 offices in 13 countries.
We are a market leader as one of the largest Autodesk Platinum Partners with a global footprint.
We develop solutions that enable BIM and construction workflows, including Add-ons and tools built by our 150+ developers.
We hire the best people and empower them to achieve their full potential to deliver exceptional customer experiences.
EEO and Diversity
Graitec is committed to diversity and inclusion in the workplace.
We value employees for who they are and the contributions they bring.
We welcome applications from all backgrounds and assess candidates based on skills and capability to succeed in the role.
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📌 Technical Consultant | Bim & Revit Specialist
🏢 Graitec Group
📍 Campo di Ne