Technical Infrastructure Program Manager, Infrastructure Capacity Management
Job ID: | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS.
Key job responsibilities
Program Management
Manage difficult and/or cross-functional infrastructure builds/goals.
Work with multiple teams if program goals require it.
Partner with vendors, customers, partner teams, and engineering teams.
Own program communication and status updates.
Technical Execution
Capable of adapting infrastructure builds to varying scenarios.
Interpret how dependencies of infrastructure builds interact.
Spot integration risks and ask the right technical questions to ensure appropriate trade-offs.
Deep dive and define infrastructure requirements and dependencies for mature technical products.
Strategic Work
Understand business problems, workflows, technologies, automation/tools, and interdependencies.
Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery.
Write PR/FAQs, support OP1-2 efforts, and create strategic program documentation.
Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately.
Scope and Influence
Works across teams.
Influences customers, roadmap priorities, decisions, and engineering processes.
May influence external entity interactions.
Advises managers (up to 3 tiers above your level).
A day in the life
You'll begin your day connecting with international teams to align on supply chain priorities. Throughout the day, you'll analyze supply chain data, identify trends, and create recommendations for process improvements. You'll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.
Basic Qualifications
3+ years of technical infrastructure management experience.
Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
Experience with varying scenarios of infrastructure builds.
Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline.
Preferred Qualifications
Experience creating, iterating, and improving end-to-end operations.
Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer.
3+ years professional experience (in high technology or consumer electronics).
MBA or advanced degree in engineering, operations research, mathematics or other quantitative disciplines.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Salary and Benefits
The base salary range for this position is 127,100.00 – 171,900.00 USD annually (USA, VA, Arlington / Herndon; USA, WA, Seattle). Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more at February 21, 2026 (Updated 8 days ago)
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