Work Location:
2190 Hulton Road
Verona, PA 15147
Work Hours:
Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 6:00 pm
Saturday 9:00 am - 12:00 pm
(Must be flexible around branch hours)
Function: Responsible for profiling customers to determine financial services needs and referring customers to other Line of Business partners when appropriate. Opens loan and deposit accounts. Achieves individual goals including loan and deposit production and other sales targets set by Branch management.
Duties and Responsibilities:
* Proves competencies in bank operations by:
* Completing the Sales Platform training as assigned by Consumer Bank Training.
* Demonstrating product knowledge, sales aptitude, and service expectations successfully.
* Executing the expectations outlined in the Branch Playbook.
* Profiling customers to recommend suitable S&T loan and deposit products.
* Utilizing all provided sales tools to enhance customer experience and sales conversations (e.g., LoanFit, sales binder).
* Completing the S&T Sales process and documenting notes for future interactions.
* Inputting loan applications using LOS software and coordinating loan document preparation.
* Opening new deposit accounts and preparing related documents.
* Suggesting additional bank services based on product knowledge and policies, including referrals to Mortgage, Wealth Management, and other banking services.
* Contributing to branch goals and adhering to sales and service standards.
* Maintaining professional sales and service behaviors aligned with the bank's values and purpose.
* Following up on loans and deposit accounts, correcting deficiencies or document exceptions promptly.
* Using the Sales & Service guide to conduct campaign calls to generate new business.
* Assisting branch management in coaching staff on sales processes and expectations.
* Maintaining good relationships with other departments and demonstrating strong interpersonal skills.
* Completing NLMS requirements for the S.A.F.E. Act certification, including registration and verification.
* Performing other duties as assigned to support branch operations.
Education: High school diploma or equivalent plus specialized training or a two-year degree.
Experience: Two to five years of general experience required; specialized experience preferred.
Physical Demands: Operating keypad and electronic equipment, standing, sitting, lifting weights up to 50 lbs., and using manual dexterity for typing and data entry. Vision requirements include close vision for computer work. Reasonable accommodations are available for individuals with disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Discrimination based on pay inquiries is prohibited, with exceptions as per legal guidelines.
Salary Range:
$21.00 - $41.06 #J-18808-Ljbffr