Certainly! Here's a professional job description for the Evening Shift Manager role at an agriturismo, covering responsibilities in restaurant management, reception, and back office work from 16:00 to 23:00: Job Title: Evening Manager (16:00-23:00) - Agriturismo / Restaurant / Reception / Back Office Location: Podere Spedalone - Pienza, Tuscany Job Overview: We are seeking a proactive and service-oriented Evening Manager to oversee our agriturismo operations during the evening shift. This multi-faceted role includes managing dinner service, supervising guest check-ins, coordinating front office tasks, and ensuring smooth and high-standard hospitality operations. You will play a key role in guest satisfaction and team coordination, acting as the point of contact during the critical evening hours. Key Responsibilities: Restaurant / Dinner Service: - Oversee the setup and execution of dinner service, ensuring it meets service and timing standards. - Coordinate with kitchen staff to ensure punctual and high-quality meal delivery. - Supervise waitstaff and ensure smooth operations during aperitivo and dinner. - Attend and host aperitivo, interacting warmly with guests and setting a welcoming tone. - Take and serve wine orders, provide recommendations, and explain wine pairings and regional varieties. - Promote and describe olive oil and wine tastings, and other add-on experiences (e.g., cooking classes, truffle hunting). Reception / Guest Services: - Greet and assist guests with check-in and check-out during the shift. - Respond to guest inquiries and requests with efficiency and warmth. - Handle any issues or complaints promptly and professionally. - Maintain a visible presence on the property through evening walk-throughs to ensure everything is clean, safe, and in order. Back Office / Administrative Tasks: - Restock and check reception area for supplies and readiness. - Communicate shift updates and handover notes for the following team. - Update bookings, notes, and special requests in the management system. - Ensure property records, guest data, and service logs are accurately maintained. Qualifications: - Previous experience in hospitality or restaurant management preferred. - Strong interpersonal and communication skills. - Ability to lead a team and handle evening operations independently. - Fluent in English and Italian (additional languages a plus). - Knowledge of regional food and wine culture is a plus. - Familiarity with reservation systems and basic computer skills. Benefits: - Work in a dynamic, guest-focused environment immersed in nature and Tuscan culture. - Opportunities to grow within a close-knit, supportive team. - Meals during shifts included. Schedule: Evening shift: 16:00 - 23:00 Full-time or seasonal contract available. How to Apply: Pay: €2,000.00 - €2,200.00 per month Ability to commute/relocate: - Pienza, Toscana: Reliably commute or planning to relocate before starting work (preferred) Application Question(s): - are you located with in driving distance to Pienza, Toscana? ? Education: - High school or equivalent (preferred) Experience: - hotel management: 1 year (required) - reception: 1 year (preferred) - Backoffice: 1 year (preferred) Language: - english (required) Expected Start Date: 01/06/2025