Mercier Consultancy Group is offering an exciting opportunity for Italian-speaking professionals to work in Sofia, Bulgaria, with fully paid relocation. Join our vibrant team and leverage your Italian language skills while contributing to dynamic projects and supporting our international clients. Key Responsibilities
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Provide high-quality support and advisory services to Italian-speaking clients via phone, email, and other communication channels.
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Manage administrative tasks related to client accounts and ensure accuracy in documentation.
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Collaborate with team members to enhance customer experience and service delivery.
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Maintain up-to-date knowledge of company services, products, and industry trends to deliver accurate information.
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Ensure efficient handling of inquiries, resolving issues promptly and professionally.
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Fluency in Italian (both written and spoken) is essential; knowledge of English is advantageous.
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Previous experience in customer service, administration, or related roles is preferred.
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Strong communication and interpersonal skills with attention to detail.
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Ability to multitask and manage priorities in a fast-paced environment.
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Proficiency with CRM systems and standard office software applications.
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Motivated and proactive attitude with a strong customer focus.
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Willingness to relocate to Sofia, Bulgaria; full relocation support provided.
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Competitive Monthly Salary
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Fully Paid Relocation Package
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Monthly Performance Premio
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Fully Paid Training
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Health Insurance
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And Much More...