Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We’re the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. APAC CDS’ mission is to safely provide our customers with the unmatched reliability, security, and performance that AWS is known for. APAC CDS covers three core disciplines of deployments (control systems in new data centers), projects (controls capital improvement works at live data center sites), and service (control systems at live data center sites), with additional specializations in colocated sites, systems engineering, controls fleet, on-call support (follow-the-sun across AMER, EMEA, and APAC), and governance.
As Amazonians, we work in a competitive environment. Our customers are always beautifully, wonderfully dissatisfied. Being successful in our roles is not just about doing our jobs well, but also evolving and innovating. Change is the only constant, and applies to our customers, our roles, our team organization, our tools, and our mechanisms.
To be successful in this team, you will also have :
* Ability to thrive at the pace and scale of Amazon
* Ability to work independently and manage multiple competing priorities
* Ability and willingness to collaborate with peers around the globe, which may involve some participation in meetings at odd hours
* Ability and willingness to travel domestically or globally as needed
Responsibilities
* Controls Coordinators in Operations Excellence are responsible for understanding the entire construction and deployment lifecycle, data center design types, vendor systems, and their impact on multi-million dollar deployment projects.
* In this hybrid role, they spend half their time processing critical operational tasks—compiling Work Orders, Change Orders, and Purchase Requests while partnering with Controls Engineers, Finance, Legal, and Procurement teams.
* The other half focuses on driving continuous improvements across operations. They identify inefficiencies in coordination workflows, and develop solutions ranging from process automation and dashboard creation to policy standardization and workflow optimization. The role particularly values experience with AI-powered automation tools, but welcomes all forms of innovation that enhance operational efficiency.
* This role combines hands-on operational excellence with strategic innovation, requiring someone who can both execute today’s requirements and build tomorrow’s solutions.
Key job responsibilities
* Process Work Orders, Change Orders, and Purchase Requests with accurate documentation and vendor coordination
* Partner with Controls Engineers, Finance, Legal, and Procurement teams to complete critical deliverables
* Provide Operational Planning (OP1 / 2) inputs and support multi-million dollar project procurement processes
* Design and implement automation solutions to streamline routine coordination tasks
* Identify process inefficiencies and develop systematic improvements across coordination workflows
Success measures
* Number of POs / WOs / COs / tickets processed
* Processing time for POs / WOs / COs / tickets
* Number of Continuous Improvements delivered
A day in the life
* Join the cloud leader : AWS has strong operational and security expertise and is innovating in ML / AI, IoT, Serverless Computing, and more.
* Shape the future : Supervise procurement processes to influence growth and scalability of the world’s digital infrastructure.
* Be at the nexus of action : Represent Amazon and build relationships with internal and external stakeholders.
* Drive operational excellence : Invent and simplify to make mechanisms more efficient.
* Your unique background is valued : Amazon values diverse skills, perspectives, and knowledge.
* Continuous growth and learning : Access to training and courses to propel your career.
About the team
About AWS
* Diverse Experiences
AWS values diverse experiences. If you do not meet all qualifications, we encourage you to apply. If your career is just starting or non-traditional, don’t let it stop you from applying.
Basics Qualifications
* Supervision of processes : experience in procurement or financial or legal process supervision
* Operations support : experience coordinating and managing operational issues and escalations
* Vendor management : experience managing vendor relationships, setting expectations, escalating where appropriate, managing billing milestones
Preferred Qualifications
* Process improvement : experience in analysis / work-shopping, documentation, process optimization, or automation
* Automation development : experience building automation solutions using AI tools, APIs, or scripting (Python, JavaScript, etc.)
* Data analysis and visualization : experience creating dashboards, analyzing operational metrics, or working with data tools (SQL, QuickSight, etc.)
* Program management : experience managing multiple concurrent initiatives, coordinating with cross-functional teams, and delivering results in fast-paced environments
* Contract reviews : experience reviewing commercial contracts, including terms, conditions, and project details
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit amazon.jobs / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.
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