Social network you want to login/join with: Credit Manager – Pharma - Contract, milano col-narrow-left Client: JSS Transform Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 71499545930681548833710 Job Views: 3 Posted: 26.04.2025 col-wide Job Description: Credit Manager – Pharma - Contract 3 or 4 days in the office – Milan ROLE PURPOSE To supervise and manage the company’s credit exposure, in line with both local and group-level financial strategies. MAIN RESPONSIBILITIES Manage the entire credit lifecycle, from initial credit application assessment to ongoing account monitoring and collection activities; Assess customer creditworthiness and ratings to identify and mitigate potential payment risks, including limiting or halting product deliveries; Collaborate with the Sales department to contact delinquent customers and recover payments, while maintaining positive relationships; Address and resolve customer inquiries and disputes regarding invoices and payments, and when necessary, negotiate payment plans; Coordinate with external partners involved in judicial and extrajudicial debt collection procedures; Monitor and track all customer accounts, payments, and communications; Maintain accurate and up-to-date records and produce regular credit reports, including KPIs (e.g., DSO, aging, exposure); Oversee operational credit management tasks (order releases, factoring, bad debt reserves, credit notes); Maintain daily contact with the Corporate team to implement global credit management policies at country level and communicate local needs and critical issues. REQUIREMENTS 7 years of experience in credit management Previous experience in retail – preferably in the pharmaceutical sector – with exposure to international teams Strong attention to detail and data integrity Ability to communicate effectively and build positive relationships with both internal and external stakeholders Excellent problem-solving and negotiation skills Ability to manage workload peaks and prioritize effectively Proficiency in tools such as SAP and advanced Excel J-18808-Ljbffr