We are a Cloud & Cybersecurity Provider, our focus is to provide medium-sized and large companies with Cloud services at the highest level of reliability and performance, integrated with Cybersecurity solutions that protect their data and applications.
We are looking for a curious and proactive colleague to join our Team as PROCESS ANALYST & TECHNICAL WRITER INTERN.
This internship offers a unique opportunity to gain hands-on experience in process mapping and designing within the digital transformation of the company, technical documentation and analytical thinking through cross-functional collaboration within a dynamic and innovative IT services environment.
The internship will include the following activities:
* Join meetings with technical and business teams to understand and streamline processes and gather insights for improving documentation;
* Work closely with technical experts to collect, organize, and simplify information about our Cloud and Cybersecurity services;
* Support the creation and updating of process and technical documentation, using AI tools, to make information clear, accurate, and easy to use;
* Analyze workflows and processes to spot inefficiencies, suggest improvements, and contribute to a culture of continuous improvement;
* Help prepare technical product sheets, internal presentations, and knowledge-sharing materials for the team and stakeholders;
* Collaborate across teams to ensure documentation and processes are consistent, practical, and aligned with company standards.
The ideal candidate meets the following requirements:
Hard Skills:
* Master's Degree in Engineering/management engineering or related field;
* Interest in process mapping, workflow analysis, or business process documentation;
* Ability to create clear, concise, and accurate documentation;
* Capability to structure information logically for readability and consistency;
* Proficiency in Microsoft Office is mandatory, knowledge of Visio, MS365 and AI tools is a plus.
Language Skills:
* Good command of Italian and English, both written and spoken is mandatory;
* Good command of French and/or Spanish is a plus.
Soft Skills:
* Proactivity and willingness to learn;
* Analytical and problem-solving skills to evaluate processes and identify improvement opportunities;
* Attention to details;
* Teamwork and collaboration.
We offer a 6-month internship in a collaborative, innovative environment and fast-growing company with mentorship and professional development.
If you enjoy challenges and actively contribute to company success, we are the right place for you!
Workplace: Vimercate (MB), plus smart working.
Settore: Informatica
Ruolo: IT/Technology
Tipo di occupazione: Stage