Overview
In this role, your tasks are focused on the following main areas:
* Serve as Project Lead or Reviewer for complete test programs across assigned testing technologies.
* Define project scope, develop test plans, review reports for accuracy, and ensure deadlines are met.
* Manage all project-related activities, including coordination with internal teams and clients.
Project Leadership & Management
* Serve as Project Lead or Reviewer for complete test programs across assigned testing technologies.
* Define project scope, develop test plans, review reports for accuracy, and ensure deadlines are met.
* Manage all project-related activities, including coordination with internal teams and clients.
Client Communication & Support
* Maintain frequent contact with clients and sales to communicate project status and results.
* Address client concerns, resolve issues, and ensure proper communication of technical requirements.
* Support Sales in determining project specifications (cost, time, sample requirements) and negotiate completion dates.
Technical Expertise
* Study and apply relevant test standards, technologies, and regulations.
* Act as Subject Matter Expert (SME) for local office and key customers regarding standards and certification programs.
* Perform standard test procedures when required and develop special test methods or equipment for new standards or efficiency improvements.
Team Management
* Lead and manage a team to achieve role goals and responsibilities.
* Set objectives, provide feedback, and conduct performance appraisals.
* Manage training programs to maintain capacity and quality of testing.
Financial & Operational Accountability
* Responsible for revenue generation and cost management within the area of responsibility.
* Analyze and adjust costs to optimize profitability.
* Integrate continuous improvement practices into all processes.
Qualifications
The ideal future Operations Leader should possess the following qualifications:
* Master’s degree in engineering, Industrial Technology, Manufacturing Technology, Physics, or equivalent proven experience in the field.
* Solid background in Testing, Inspection, and Certification within sectors such as Medical Devices, IT, and Laboratory Equipment.
* Fluent proficiency in both English and Italian.
* Willingness to travel across European territories.
* Expertise in strategic planning, budgeting, and full P&L management.
* Good Leadership skills, including team development, performance management, and workforce planning.
* Analytical and decision-making abilities, with a focus on risk management.
* Excellent communication skills, capable of simplifying complex concepts for diverse audiences.
* Hands-on experience with Lean Sigma methodologies and technical leadership.
* Cultural awareness and collaborative mindset to thrive in diverse, international environments.
Note: This description excludes non-essential boilerplate and company-specific pages. It retains the core responsibilities and qualifications relevant to the role.
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