Overview
Senior Customer Service Specialist - OEM Industry at Grundfos. We are looking for a motivated and customer‑oriented individual to join our international internal sales and customer support team.
Key Responsibilities
* Handle commercial and technical inquiries via email, phone, live chat
* Create technical and commercial offers
* Support the Order-to-Delivery process
* Promote digital tools to customers
* Identify new business opportunities
What we look for
We are looking for a proactive individual with strong communication skills and a passion for delivering high-quality service.
Job details
* Full-time contract
* European team: you will work in a multicultural environment, collaborating with colleagues from various European countries
* Direct reporting to a manager based in Germany
* Willingness to travel to countries within the team scope
* Seniority level: Not Applicable
* Job function: Other
* Industry: Industrial Machinery Manufacturing
Why Grundfos
At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
We see diversity as a strength and encourage all qualified candidates, regardless of the background, religion, gender, ethnicity, or age to apply for the job.
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