Sales Support Specialist - Digital SolutionAbout ABB
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
Position Details
Grade: 13
Reports to: Digital Product Manager
Your Role and Responsibilities
You will join our Digital Offering Team within the Process Automation business area for Energy Industries - Digital Division. The division integrates automation, electrification, instrumentation, and telecom to enable customers’ business transformation in a converging IT/OT environment. Your focus will be helping customers embrace digitalization securely with solutions that facilitate data access, visualization, and understanding. You will collaborate with the Sales department, SCM Purchase department, Engineering department, and customers. Our digital solutions cover pillars such as Sustainability, Cyber Security, Performance Monitoring, Predictive Diagnostics, and Digital Twin, often proposed as extensions of ABB Control systems.
The work model is: #LI-Hybrid
Main Responsibilities
* Preparation of technical proposals and cost calculations for digital solutions based on customer needs, with SME support.
* Support SCM in analyzing supplier proposals.
* Gather information from Sales on installed base/site via Technical Account Managers.
* Analyze customer needs and market offerings to identify digital solutions that add value.
* Perform lost proposal analysis and recommend actions to improve future success.
Qualifications
* Strong knowledge of process control systems and automation (PLC, DCS, ESD) in power, water, and oil & refining industries.
* At least 2 years of experience as proposal or support sales engineer, with skills in technical specifications and pricing.
* Enhanced knowledge of Cyber Security Standards (e.g., IEC 62443) and electrical standards relevant to major customers.
* Passion for data analysis and digital solutions that meet customer needs while optimizing costs and revenues.
* Knowledge of ABB's digital portfolio (Cyber Security, Asset Performance Management, Sustainability, Emission Monitoring, Electrical Digital Solutions) is a plus.
* Fluent in English and Italian; additional languages (French, Spanish, German) are advantageous.
What We Offer
* Supportive, solution-oriented team environment.
* Opportunity to work with a market leader and innovative technology.
* Impact on the future of Process Automation.
Benefits
* Life insurance
* Canteen
* Employee Assistance Program
* Flexible work practices
About Us
ABB Energy Industries enables safe, smart, and sustainable projects across various sectors. We innovate to improve operational efficiency, reduce risks and energy consumption, and support industry transformation. We value diversity and encourage applications from all backgrounds. Learn more at www.abb.com. For inquiries, contact Gaia Pinto, Talent Partner.
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