Working at “QVC Group” means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. “QVC Group, Inc.” is a Fortune 500 company with six leading retail brands – “QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill®” and “Grandin Road”.
Your Opportunity, Your Team
- The Associate Broadcast Engineering supports QVC Italy and Qvc International (under the supervision of the Supervisor, Broadcast & Media Engineering) provides system support for the broadcast infrastructure and end users. In this role you will provide root cause analysis of escalated incidents/problems related to broadcasting systems, supporting our Live Production Infrastructure.
Where You'll Work
- This role will require you to be onsite at QVC Italy (Brugherio) several days per month (onsite days are predetermined and standard across the company).
- This is a tempo pieno – permanent role, working on shifts.
What You'll Do
Some of your responsibilities:
- Provide 1st-tier technical support for the broadcasting systems in the Live Production environment, Distribution to Linear and Streamed platforms as well as Web Streams and Social.
- Support and execute small to medium level project integrations and ensure all tasks are completed within accepted timelines.
- Testing of all broadcasting equipment and systems.
- Create and review standards and operating procedures for broadcasting infrastructure.
- Support the best possible course of action to resolve technical problems or support live show requirements.
- Support for broadcasting disaster recovery planning, implementation, and testing.
- Manage support incidents for all broadcasting systems.
What You'll Bring
To be successful in this role, you will need:
- A Bachelor Technical degree or a Technical high school diploma with relevant working experience.
- A minimum of two years of recent and directly related Broadcasting experience in a television broadcast environment strongly preferred.
- Must possess the ability to explain technical issues clearly and patiently to all levels of users.
- Must demonstrate situational flexibility adaptability to promptly transition among and between job, assignments, projects and functions.
- Italian fluent and good English.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.