PpbJob Description: /b /p pbThe Opportunity /b /p pAt Hitachi Energy, we’re looking for a driven and analytically-minded bHub Installed Base Manager – Europe /b to take ownership of one of our most strategic growth areas. This is a high-impact role combining bEuropean-level responsibility /b with direct responsibility for the Southern European cluster — spanning bSpain, Portugal, Italy and France /b. As such, the preferred location for this role is in one of our key locations within these countries. /p pYou’ll play a pivotal role in unlocking the full potential of our installed base, turning data into insight and insight into action. If you love getting into the detail, spotting patterns others miss, and using data to shape commercial strategy, this is a role where you can truly make your mark. /p pThis is a rare opportunity to bshape how we understand, manage and grow our installed base across Europe /b, driving both customer value and business growth. /p pbHow You’ll Make an Impact /b /p pIn this role, you’ll sit at the heart of our installed base strategy, bringing a strong data-driven mindset to everything you do: /p ul liTake ownership of installed base management across Europe, with a key focus on the Southern European cluster (Spain, Portugal, Italy, France) /li liDeep dive into data: cleansing, structuring and continuously improving data quality to enable accurate, actionable insights /li liAnalyse performance trends across the installed base, identifying risks, opportunities, and untapped growth potential /li liTurn data insights into commercial action; partnering with sales, service and product teams to drive cross‑selling, upselling and lifecycle value /li liBuild strong relationships with key customers, ensuring we maximise satisfaction and proactively address future needs /li liPromote adoption of upgrades, services and new features to increase value across the installed base /li liAct as the go‑to expert for installed base topics across the hub, providing insight and guidance to stakeholders /li liDeliver clear, data‑led reporting and recommendations to senior leadership /li liShape and influence best practices, tools and methodologies for installed base management across Hitachi Energy /li /ul pbYour Background /b /p pWe’re looking for someone who is naturally curious, commercially aware, and genuinely passionate about working with data: /p ul liBachelor’s degree or equivalent experience in Business, Engineering, Marketing or similar (Master’s preferred) /li liProven experience (5+ years) in installed base management, customer success, product management or a highly analytical commercial role /li liStrong track record of working with complex datasets; with a genuine interest in bdigging into data and making sense of it /b /li liExperience translating data insights into business decisions and revenue growthliStrong understanding of customer lifecycle management and value optimisation /li liConfident communicator with the ability to influence a wide range of stakeholders across different countries and functions /li liHighly analytical mindset, with strong problem‑solving skills and attention to detail /li liComfortable working both independently and as part of a cross‑functional, international team /li liExperience with CRM tools (e.g. Salesforce) and data/reporting platforms /li liWillingness to travel across the region as needed /li /ul pbWhat’s in It for You /b /p pThis is a fantastic opportunity to take on a bstrategic, visible role at European level /b, where your ideas and insights will directly shape business outcomes. /p ul liOwnership of a critical growth area with both bregional and cluster‑level impact /b /li liThe chance to work closely with senior stakeholders and influence commercial strategy /li liA highly collaborative, international environment across Europe /li liThe opportunity to truly leverage your passion for data, and see the direct impact of your analysis /li liA role with real scope to grow, both in responsibility and career progression /li liBeing part of a company committed to innovation, sustainability, and long‑term value creation /li /ul h3Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. /h3 h3This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. /h3 /p #J-18808-Ljbffr