Job ID: ******* | Amazon Support Services Pty LtdLegga attentamente tutte le informazioni su questa occasione, quindi utilizzi il pulsante di candidatura sottostante per inviare il suo CV.Our Region Services team redefines the way AWS designs, builds, and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size, including start-ups, enterprises, and public sector organizations.Key job responsibilities: Systems Engineers with AWS will dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way and consult with senior engineers.We own our services and believe in making out-of-hours support as painless as possible.To achieve this, we implement Operational Excellence best practices and strive to automate manual processes.Systems Engineers will possess and/or develop a broad range of skills.They utilise their Linux skills to troubleshoot, innovate fixes and workarounds, keep software up-to-date and provide data and metrics that help manage the capacity and efficiency of our services.They may draw on their networking knowledge to identity and troubleshoot network connectivity issues.They communicate clearly and collaborate with others to deliver results.They are self-starters, comfortable dealing with ambiguity and change.They are customer-obsessed, always looking to understand customer pain points and find resolutions quickly and completely.Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see ).A day in the life: You'll spend a majority of your time operating and improving one of our largest software systems.Over the course of a week, you will review the operational health of the services in your team's care, and on locating any anomaly, will write up an actionable bug report.As a responsible engineer, you've learned never to make changes to production systems without a plan, so you reviewed th