Ph3Overview /h3pbDescrizione dell'azienda /b /pulliThe HM group is on an exciting journey to meet and exceed our customers' expectations today, tomorrow and in the future. Rapid technological development and new customer behaviours are transforming the fashion retail industry. To cater the individual needs and desires of our millions of customers, Business Tech delivers technological solutions for the entire value chain for all our brands. /liliWe continuously surprise and delight our customers and accelerate our business - by releasing the power of people, data and technology. We explore new ways of working, have a customer focused mindset, embrace our strong values and release the power of our people to innovate and develop products that make a meaningful impact to customers all over the world. /li /ulpAre you ready to take the next step in your career? /ppHere is the opportunity you have been waiting for! /ppWe are looking for /ppFACILITY MANAGER! /ph3Descrizione del lavoro /h3pbYou are responsible for /b /pullienabling and securing the operations of the multi-brand store portfolio teams by providing qualitative Facility Management services in a specific geographic region in a specified country. /liliYou provide customer service by acting as an internal service provider to all Brands, securing a high-quality service in line with expectations on urgency. /liliYou are comfortable managing several stakeholders and various projects and tasks simultaneously. /liliYou have the ability to prioritize, especially in circumstances where you are put under pressure and with tight deadlines. /liliYou have a good understanding of the field of Facility Management and the ability to identify risks and opportunities in a retail environment. /liliYou have strong communication skills and high sense of urgency, understanding business needs and requirements. /liliYou are able to prepare and present budgets and business cases and reporting on cost and quality follow-up. /li /ulpbYour responsibilities /b /pulliOperational service delivery and supplier management /liliSecure the Facility Service delivery to stores and other properties for HM Group based on the agreed requirements and planned activities. /liliSource, contract and manage several external Facility service providers; ensure contractual compliance for Facility Service delivery from External Service Providers and Landlords by active performance and contract management /liliProvide operational input for new stores and rebuilds in order to Communicate initiatives and developments for HM Group which will have an impact on Facility services to stores and other properties. /liliCollaboration and stakeholder management /liliWork closely with Sales Market CF Manager to implement the market Facility Strategy and translate into operational activities and actions /liliDrive collaboration with other Expansion departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly /liliCollaborate with the Regional CF Specialists in order to optimize your store portfolio’s energy efficiency as well as cost and quality performance /liliPlan, Budget, Forecast and Follow-up /liliCreate and maintain Facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work /liliMonitor the status of your store portfolio, identifying investment needs and take necessary actions to secure the lifetime of the portfolio /liliAlign all Facility activities with the overall store plan to optimize investments and running costs /liliResponsible for the Store portfolio Facility cost budget, based on agreed requirements and planned activities /liliMonitor and follow up cost performance based on actual versus budget, including forecasts /liliMonitor and follow up quality performance based on predefined quality measures /liliCustomer Service /liliAct as internal service provider to all Brands, securing a high-quality service in line with expectations on urgency /liliSecure the HS of staff and customers by working closely with local Security department and act when necessary /li /ulh3Qualifiche /h3ulliSkills /liliSupplier and contract management /liliTeamwork /liliKnowledge in MS Office, more specifically Outlook, Excel, PowerPoint and MS Teams /liliCan understand, read, speak and write English at an advanced level /liliEducation /liliExperience /liliBachelor’s degree in engineering, business administration or similar /liliProject Management certifications are meriting /liliPrevious work experience from retail construction, facility management and / or real estate /liliExperience from activity based budgeting and operational planning /liliExperience from working in a role with several stakeholders /li /ulh3Informazioni aggiuntive /h3ulliAdditional Information /li /ulpuLocation : /u Milan - Italy /ph3How to apply /h3ulliYour CV and motivation letter /li /ulpJ-18808-Ljbffr /p /p #J-18808-Ljbffr