Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
026414 Tech. Support Technician & Product Test Assistant (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 35 countries and 200-plus locations.
OUR VISION:
Be the best performing customer service company in the world.
OUR PURPOSE:
We create packaging solutions for life’s essentials.
Role overview
The Tech. Support Technician & Product Test Assistant performs UN testing on rigid packaging according to applicable regulations, as well as any other tests requested for technical assistance, failure root cause analysis, product development and innovation. Reports on tests results and provides feedback of the findings.
Major Responsibilities
1. Supports a globally aligned testing model for UN Certification Testing and test programs.
2. Responsible for performing UN testing program for rigid products, primarily plastic drums, IBC’s and jerrycans.
3. Reports results and provides firsthand experience on defects encountered to support root cause analysis.
4. Performs tests as needed to support investigating customer complaints, product improvement initiatives or other requests as needed.
5. Conducts business in accordance with The Greif Way and treats all colleagues and customers with dignity and respect.
6. Incorporates and maintains safety observances, including but not limited to: use of all PPE by employees, ensuring guards and safety features are working, and promoting good daily safety practices and habits. Establishes a culture of proactivity for HS&E awareness within the team.
7. Performs other duties as assigned.
Education & Experience
8. Typically possesses Technical School Certificate/Diploma. Possesses a forklift driving certification.
9. Experience in one or more of the following: quality, test engineering, technical service. Blow molding and manufacturing experience preferred.
Knowledge and Skills:
10. This role requires a strong level of analytical skills: judgment, impact and agility. In order to sustain the impact delivered by projects and initiatives the following core competencies are needed:
11. Holding to account
12. Making effective decisions
13. Leading & communicating
14. Customer understanding
In addition, the following knowledge and skills are required:
15. Demonstrates aptitude in leading by example
16. Able to work efficiently individually and in collaboration with a team
17. Demonstrates strong written and oral communication skills
18. Demonstrates cultural sensitivity and understanding
19. Proficient in Microsoft Office suite and any other relevant software
20. Fluent in Italian, and proficient in English in both verbal and written communication
Ready to have a career where your work has purpose and your colleagues care about your well-being? Please submit your application in English via our recruitment system, accessed on our website.
At Greif, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive. Service and leadership are the core of everything we do. Our global presence provides us a platform to do good in the world.
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EEO Statement: