PbShape the Future of Payments with Nexi in 2025 /b /ppEnvision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation by building innovative tools and solutions that redefine how the world pays. Join us to help create the next generation of digital payments in a dynamic, supportive, and international environment. /ppbWhy This Role Is Right for You /b /ppAs a Service Manager, you’ll be part of a collaborative and forward-thinking team based in Milan, working on Product and Service Management for UniCredit Group. /ppbAbout Your Future Role /b /ppbIn this position, you will : /b /pulliServe as the main contact for customers regarding project updates and engagement requests related to new products and initiatives in Italy, Germany, and Austria. /liliManage the entire lifecycle of requests and projects, including acceptance, clarifications, internal coordination, and presenting time/cost estimates to the bank. /liliPrepare commercial offers and necessary documentation for projects and changes. /liliMonitor Service Level Agreements (SLAs). /liliParticipate in periodic meetings with the bank and internal teams (Business Unit, Operations, IT). /li /ulpbWhat Makes You a Great Fit /b /ppWe’re looking for someone eager to make a difference. Here’s what we value : /pulliCustomer-oriented mindset. /liliStrong teamwork skills, even under stress, with the ability to collaborate across different company structures. /liliProblem-solving skills, autonomy, and proactivity. /liliGood command of written and spoken English. /li /ulpbBonus Skills : /b /pulliKnowledge of our main value propositions in the ISSUING, ACQUIRING, and ATM sectors. /liliLeadership in engaging internal stakeholders as needed. /liliFamiliarity with our change request management tool, ServiceNow. /liliUnderstanding of Change Management processes. /li /ulpEven if you don’t check every box, your potential and willingness to learn could set you apart. /ppbWhat’s in it for You ? /b /pulliAttractive salary and comprehensive benefits package. /liliAccess to the latest technology and tools needed for success. /liliOpportunity to work with an international team across Europe and contribute to innovative projects. /liliStructured training and growth opportunities through our PayTech University to help you reach your full potential. /li /ulpbDiscover Life at Nexi /b /ppWe’re an international team of over 10,000 people across 25 countries, united by a passion for innovation and shared ambition. Learn more about our culture and values on our Life at Nexi page. /ppbDiversity and Inclusion at Nexi /b /ppWe are proud to be an equal opportunity employer. We succeed by embracing our differences and creating a future where everyone can thrive. /ppbYour Next Step Starts Here /b /ppIf this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together! /ppbJob Info /b /pulliJob Identification: 2390 /liliJob Category: Proposition /liliPosting Date: 07/15/2025, 09:22 AM /li /ul #J-18808-Ljbffr