A leading enterprise open source solutions company based in Milan is seeking a Service Delivery Manager to serve as the main contact for customers purchasing Premium Support. This role requires a proactive approach to managing customer relationships, facilitating resolutions, and providing updates to Sales teams. Candidates should possess a minimum of 5 years of experience in client/service management, with fluency in English and French. Opportunity for remote work is offered along with a competitive salary and benefits package. #J-18808-Ljbffr