PAt Amazon, we are working to be the earth's most customer - centric company. If you would like to help us build the place that help customers get their issues resolved in the fastest time possible, this is your chance to make history.brWe are looking for an exceptional Risk Manager to join our BAR team to lead automation solution from scratch (LLM,ML model based, Python). Our team supports and optimizes process across operations sites that help minimize defects and improve SX. We build new models and optimization tools that help to scale quality audit mechanism.brKey job responsibilitiesbrDesigning systems that increase critical-to-quality (CTQ) business needs by improving integration of people, materials, equipment, software, and finance.brLeveraging and integrating advanced technology like LLM, Automations into process design to maximize return on investment and minimize costs.brInnovating and designing new or improved processes to support the business needs.brConducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and environmental impact analysis.brRecommending and implementing changes to procedures, work methods, and labor standards based on these analyses.brProject and Change management from conception to completion.brBuild and publish critical data for understanding areas of financial opportunity and continuous improvement activity results, analyze root causes of difficult problems using statistical tools, and support the creation of reports and executive level documents.brExperience working in or supporting a fast-paced operations environmentbrAbout the teambrBusiness Assessment and Reinforcement (BAR) owns risk mining and audit for high judgement complex decisions including onebrway door inventory disposal and funds withholding decisions that routinely end in litigation. We support SPIV FRM orgs to drivebrimprovements in investigation judgement and accuracy in enforcement decisions along with driving innovation and businessbrexcellence based on inspection of operational processes and requirements from our partner teams. We implement ops efficiencybrsolutions on behalf for ops and program teams by identifying and fixing gaps where confirmed bad actors have a good experience or goodbrsellers have a bad experience. /ph3BASIC QUALIFICATIONS /h3p- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experiencebr- Bachelor's degree or equivalentbr- Experience handling confidential information /ph3PREFERRED QUALIFICATIONS /h3p- Professional auditing qualification, or similar risk or compliance credentialsbr- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experiencebr- Experience with SQL and ExcelbrOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p #J-18808-Ljbffr